Río Serrano Hotel + Spa
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1 night
1 room, 2 adults, 0 children
All properties in Torres del Paine
Río Serrano Hotel + Spa
No.1 of Scenic Hotels in Torres del Paine National Park
Patagonia, Torres de Paine, Magallanes y la Antártica, Torres del Paine, XII Region of Magallanes and Chilean Antarctica, 6170000, Chile
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Indoor swimming pool
Horse riding
Hiking
Sauna
Spa
Gym
Private parkingFree
24-hour front desk
All amenities
Property Description
Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This family-friendly hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.
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9.0/10
Great location and great price
All 120 reviews
Surroundings
Landmarks: Mirador Rio Serrano
(750m)
Landmarks: Camping Río Serrano - Caja Los Andes
(880m)
Landmarks: Acceso serrano parque torres del paine
(1.9 km)
Landmarks: Mirador Cuernos Del Paine
(5.1 km)
Landmarks: Administrative headquarters Torres Del Paine National Park
(6.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Plus Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
8
Standard Room
1 King bed or 2 Single bed
24m² | Floor: 1-2-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Check Availability
15
Superior Room
1 King bed or 2 Single bed
32m² | Floor: 1-2-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Private toilet
Check Availability
13
Superior Double Or Twin Room With Mountain View
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Shampoo
Wardrobe
Soap
Check Availability
9
Classic Double Or Twin Room With Mountain View
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
9.0/10
Great
120 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness9.1
- Amenities8.8
- Location9.2
- Service9.0
Average for similar properties in Torres del Paine
Review summary
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Food Quality: The hotel's dining experience was noted for its rich breakfast offerings and high-quality meals at the restaurant and bar. Guests also enjoyed dining events such as the lamb barbecue party.(based on 3 reviews)
Guest User
April 21, 2025
Although it is not a view room, the hotel's overall public area, dinner, and various project facilities greatly enhance the experience
Facilities: I personally think it is the hotel with the best facilities in Torres del Paine National Park
Sanitation: No problem at all
Environment: Very good, watch the sunrise and snow-capped mountains every morning
Service: I lost my headphones and they helped me find them quickly
Original TextTranslation provided by Google
Huajiang
April 20, 2025
The rooms at Rio Serrano Hotel + SPA are in an excellent location. You can see the magnificent Cuernos of Paine from the hotel lobby and bedrooms. You can see the sunrise over the Cuernos of Paine without leaving your room in the morning. Every window in the hotel lobby is as beautiful as a painting. The hotel staff is warm and responsible. The breakfast is very rich and the dinner dishes are delicious. We stayed here for three days and were very satisfied.
The only thing that needs to be corrected is that the road leading to the hotel is a gravel road, but this is not the hotel's fault. The entire Torres del Paine area is gravel roads.
The rooms at Rio Serrano Hotel + SPA are the best. You can see the magnificent Cuernos of Paine from the hotel lobby and bedrooms. You can see the sunrise over the Cuernos of Paine in the morning without leaving the room. Every window in the hotel lobby looks like a picture. The hotel staff is warm and responsible. The breakfast is very rich and the dinner dishes are delicious. We stayed here for three days and were very satisfied.
The only thing that needs to be corrected is that the road leading to the hotel is a gravel road, but this is not the hotel's fault. The entire Torres del Paine area is gravel roads.
Original TextTranslation provided by Google
Guest User
April 13, 2025
The check in progress is smooth and clear. The front desk hotel staff have given all the information step by step and being patient. Every guest will get a complimentary drink at bar with all range of drinks and invited to join the 18:30 Lamb Party. We have reserved the 2/F restaurant for dinner and also grab a drink and food at the bar, both are delicious with good service. The swimming pool we went twice it was clean and with a stunning views. We have also booked the SPA , it was great and relaxing. The room is exactly the same as the web photo, the bed was very comfortable. Recommend to friend and family.
Guest User
January 20, 2025
Hotel is comfortable and a decent base from which to explore Torres del Paines. The breakfast is not bad but I would expect more given the rate that the hotel charges. Other meals in the restaurant were good and reasonable value for money. A good stay all round but I don't think I'd stay again.
Nuleklek
January 17, 2025
The room is good, the atmosphere is good, the view is very beautiful, the air is fresh, very suitable for relaxation.
Original TextTranslation provided by Google
Guest User
December 29, 2024
地理位址好!
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Guest User
December 28, 2024
Great location and great price
Original TextTranslation provided by Google
Lina
April 2, 2024
I believe that the hotel is excellent, that's why I booked. But I didn't stay because I fall down in tores del paine and broke my wrist.
I can't call hotel in my pain and no signal as well.
So I hope the management would make a refund on my booking..at least 50% I would appreciate because I have to book another hotel near Punta Arenas hospital.
If management needs documents to support this report I will email privately
Thank you
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Horse riding
Hiking
Sauna
Spa
Gym
Private parking
Free
24-hour front desk
Luggage storage
Free
Billiards room
2 Restaurants
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Billiards room
2 Restaurants
Conference room
Playground
2 Restaurants
Restaurant 1
Business hours: [Mon - Sun] 08:00-22:00
Kaiken
Style: A la carte
Cuisine: American, Latin, Local
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegan, Vegetarian
Ambience: Family-friendly, Traditional
Dining options: Reservations available, Property guests only
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Tour and ticket booking service
Languages Spoken
English
Portuguese
Spanish
Food & Drink
Snack bar
Lobby bar
Health & Wellness
Spa
Billiards room
Horse riding
Gym
Sauna
Mountain climbing
Off-site
Public baths
Body care
Hiking
Foot bath
Activities
Gaming area
Fishing
Public Areas
BBQ
Additional charge
Shopping mall
No smoking in public areas
Garden
Water purifier
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Playground
Kids' board games/puzzles
Children's meals available
Children's toys
Business Services
Multi-function room
Fax/copying service
Wedding service
Coworking spaces
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 211
Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This family-friendly hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Regional cuisine at Qawasqar Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Regional cuisine at Qawasqar Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What is the cancellation policy for Río Serrano Hotel + Spa?
The cancellation policy for Río Serrano Hotel + Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Río Serrano Hotel + Spa?
What are the check-in and check-out times at Río Serrano Hotel + Spa?
Standard check-in time at Río Serrano Hotel + Spa is 16:00 and check-out time is 12:00.What are the check-in and check-out times at Río Serrano Hotel + Spa?
Can I bring my pet inside the Río Serrano Hotel + Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in Río Serrano Hotel + Spa.Can I bring my pet inside the Río Serrano Hotel + Spa?
Is there a restaurant at Río Serrano Hotel + Spa?
Yes, Río Serrano Hotel + Spa offers on-site dining. You can enjoy a variety of Local, Latin, American dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Río Serrano Hotel + Spa?
About This Property
| Average Price From | PHP20782 |
|---|---|
| Hotel Star Rating | 4 |