Aluasun Lago Rojo - Adults Recommended

Large airy room, comfortable beds, clean and great shower. Food was basic but plentiful. Staff were polite and kept areas clean and tidy. Nice pools but no sunbeds available- too many people leaving towels and not using them. Unfortunately our room was right on the roadside and was very noisy throughout the night which affected our sleep. Central location, close to all amenities. I would say more like 3 stars - fine for a short, reasonably priced stay.

I stayed at AluaSun Lago Rojo for 14 days, and unfortunately, my experience was far from what I expected. The most frustrating issue was the lack of air conditioning in the rooms, even in November. The temperatures were uncomfortably warm, and without AC, I had no choice but to sleep with the door open, resulting in numerous bug bites. To make matters worse, my room faced the pool, and the loud music at night made it impossible to get a good night’s sleep. Despite addressing these issues with the staff, no action was taken. After days of discomfort, I had to rent a room at another hotel just to get some rest and access to air conditioning. The food at the buffet was also disappointing. While the omelet station was the one bright spot of my stay, the coffee machine was terrible, the buffet food was unappetizing, and the pastries were consistently stale. For a 14-day stay, I expected much better. I hope the management takes this feedback seriously and makes necessary improvements. Comfort and quality should be a priority, and sadly, they were lacking throughout my stay.

Arrived yesterday and love this hotel and area, we are staying half board, breakfast and dinner. Our room is spotlessly clean, I walked around barefoot and my feet stayed sand and almost entirely dust free. The reception staff have all been welcoming and friendly as have the main bar, rooftop bar, restaurant and cleaning staff. Our room is the basic junior suite, has a mini fridge, kettle and hairdryer and is really spacious with a bedroom area and steps down to a living room and out to the balcony. Out the back gate and you have a full shopping and bar area with a couple of great leather, jewellery shops, supermarkets cafe bars and restaurants, very few of the touristy, inflatable and flipflop type shops that take up most of the ***** in most resorts. Then directly to the beach. We will probably have a beach day tomorrow if the weather holds. Some of the reviews here have complained about the food, all I can say is, are they really expecting Michelin chef restaurants? The food is excellent, some of the best salad, meat, fish and fruit selections I have seen, the fruit in particular is varied, fresh and tasty, the desserts are more varied than I have ever seen. My husband is celiac and we noticed a gluten free breakfast section this morning, with bread, cornflakes, buns and cookies. We didn't expect this so didn’t look for gluten free bread etc at dinner last night, but will do later. You can buy drinks packages, we got both the gold and silver, the gold gets you your spirits and mixers x10 and the silver gets you, teas, coffees, beer, wine and soft drinks x10. We paid £74.40 which I think was about €81. Considering we probably paid about €50 for 6 cocktails yesterday it is great value. I like how the hotels seem to be working together with the local bars and restaurants to keep this a thriving area. I don’t think there are any or very many all inclusive hotels here which I think helps the hotels to stay profitable and still keep the locals in business I think it is a great compromise as I have seen areas in some parts of the world that have mostly all inclusive become run down with empty units. We are only here for a short stay for my husbands 68th birthday, but I would not hesitate to come back here and to this hotel for a main 2 week holiday. I would say it is quiet here, the hotel is adults only and an older clientele, I like not having kids screaming, and the pools overrun with lilos, and while we are oldish, we are not quite ready for a retirement home, so if we feel like a party night, Benalmadena or main Torremolinos are just a short walk or taxi ride away and there are a few live music bars just around the corner here we will try before we leave, Elton’s Piano Bar and El Mojito are on my list. We are in room 124, which is first floor roadside and beside the glass recycling bins, many reviews even on higher floors here have complained about the constant noise, it has not bothered us at all, and is nowhere near constant, maybe some

On arrival the reception staff advised us to "go eat". Our room was ready and we wanted to get to our room to put away our cases after a long day of travelling. We requested a high floor room but we got a junior suite on the 1st floor which was overlooked and on the main road. When we asked about a room upgrade, the information we got from Reception was abrupt "you booked a junior suite you need to upgrade if you want a different room", whilst no further information was given about pricing for upgrades. The air con was also not working and there was a balcony light which was never on when it got darker. Halfway through our stay, our key cards also stopped working which meant we had to get new cards at Reception. Two days before we checked out, we asked Reception about booking later check out (as our transfer was early evening) and we're assured there would not be an issue booking it but we needed to come back on the same morning we were checking out. When we asked Reception on the day of check out we were told by a female Reception staff that it was not possible as the room needed to be ready by 2pm. The hotel was also not "youth friendly" and I'm pretty sure I was the youngest guest at 30 years old (as most of the guests were 65+ years old and most were Dutch expats). On a positive note, we would like to thank Christian at Reception who was very attentive to our queries.

The hotel was lovely and clean, our room was a good size (a little dated) but bright airy and clean, the staff were friendly, there was a good selection at both breakfast/evening meals, the only down side was the lack of sun beds on the terrace rooftop pool/bar