Sol Torremolinos – Don Marco

I would normally rate our visits 5 but unfortunately this visit I felt like standards were dropping a bit. We have stayed at all 3 hotels in the complex many times over the past few years and always found the hotel brilliant. This time we decided to stay in Don Marco for the first time and, due to it being my 60th birthday we decided to upgrade to an Xtra Room with a poolside view. First impressions of the room was positive. A couple of suggestions I would make would be a towel hanger on the balcony, and that the light in the corridor went off on a night as this did illuminate our room. My criticism is that in our 7 night stay the room was only cleaned 3 times and therefore the towels only changed 3 times. We seemed to be forgotten as we were the only room occupied on this floor. I also expected a bottle of bubbly on my birthday which I have had for the last 3 years. I felt we paid more for the room but got less. The food in the restaurant as always was very good, but again an example of standards slipping was 2 nights we had to find our own table and wait for it to be set, 2 nights we were not approached at all to order drinks, and one night somebody accidentally dropped and broke a plate. Even though this was pointed out to at least 5 members of staff it was not cleared up and left, causing a hazard near the food counter. I know these may only seems like very minor issues and we did really enjoy our stay again , but I feel I need to pint them out as I would hate standards to slip at the Sol Complex as it is somewhere we love to come to and think of it as our happy place.

10 out of 10 from check in ,cleanliness , entertainment staff, bar staff, reception staff, cleaners , air con in the room , 0 out of 10 for the no bathroom set up , who designed it , you walk in the room and the basin is on the right , the toilet cubicle is behind a frosted glass door, and the shower cubicle is behind a frosted glass door no shelf or hooks in it , no bathroom ,really also no wardrobe just a room divider to hang your clothes ,

Excellent hotel food is average but as most hotels they offer same types of menu. Central for all bars restaurants and lovely beaches. Staff was friendly. Room was very comfortable. Nice pools to choose from. Entertainment nightly if that is what you like. If you dont return to your sunbeds within 2hrs 15 mins then your belongings are taken and left at reception which is good. This is our 2nd stay here.