Grand Mercure Allegra Hervey Bay
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1 night
1 room, 2 adults, 0 children
All properties in Torquay
Grand Mercure Allegra Hervey Bay
468 The Esplanade, 70 Cypress St, Torquay, Queensland, 4655, Australia
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Amenities
Golf course
Outdoor swimming pool
Surfing
Sauna
Gym
Private parkingFree
EV charging station
Conference room
All amenities
Property Description
Located in Hervey Bay (Torquay), Grand Mercure Allegra Hervey Bay is within a 5-minute drive of Esplanade and Shelly Beach. This beach aparthotel is 1.5 mi (2.4 km) from Urangan Pier and 1.6 mi (2.6 km) from Urangan Central Shopping Centre.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 72 reviews
Surroundings
Airport: Hervey Bay Airport
(7.1 km)
Airport: Maryborough Airport
(41.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2 Bedroom K/Q Oceanview Executive
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
9
Family Apartment, 2 Bedrooms (Courtyard SPA)
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
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21
One-Bedroom Apartment
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Microwave
Private entrance
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11
Two-Bedroom Apartment with Pool View
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Microwave
Private entrance
Check Availability
7
Rooftop Ocean View Executive Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Microwave
Check Availability
7
Family Two-Bedroom Apartment with Ocean View
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
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9
One Bedroom Cypress View
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
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5
2 Bedroom Queen / Double Apartment
Bedroom 1:1 King bed ● Bedroom 2:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Microwave
Dishwasher
Check Availability
4
2 Bedroom Queen/Double Apartment
Bedroom 1:1 King bed ● Bedroom 2:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Microwave
Private entrance
Check Availability
8
Two Bedroom Cypress View
Bedroom 1:1 Single bed ● Bedroom 2:1 Single bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
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8
Apartment, 1 Bedrooms (Courtyard SPA)
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
Check Availability
7
Apartment, 2 Bedrooms Swim-up
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Microwave
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Guest Reviews
9.1/10
Great
72 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Torquay
Guest User
July 7, 2025
It had Fabulous location, spotless clean, very comfortable beds. Easy after hours check in .Couldn’t have asked for anything more. Brilliant start to our holiday. Our only regret is not staying longer. Pool was lovely even in the pouring rain
Guest User
May 7, 2025
A brilliant apartment accomodation complex. The room was incredibly spacious, well appointed and comfortable. The swim up aspect of the apartment was excellent for our children to maximise their time in the pool. The staff were friendly and accommodating. Thanks a lot for an awesome stay!
Emma
April 28, 2025
What an amazing spot, beautiful views, and an amzing space.
DANIEL
April 18, 2025
Great Family Getaway
Fantastic getaway for the family. Apartment was clean, spacious and comfortable. Pool was heated fun for the whole family.
Robin
April 2, 2025
Everything was perfect
Harald
April 2, 2025
Apartment we were staying in need a makeover in every respect. Kitchen utensils a mix of leftovers.
Gerry
March 12, 2025
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Guest User
March 11, 2025
Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.
Manuel
March 4, 2025
the room was excellent and the whole facilities were great.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Surfing
Off-site
Sauna
Gym
Private parking
Free
EV charging station
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Gym
Conference room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Front Desk Services
Front desk (limited hours)
Temporarily closed
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Room service
Health & Wellness
Sauna
Kayaking
Off-site
Parasailing
Off-site
Sailing
Off-site
Surfing
Off-site
Golf course
Off-site
Gym
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
Smoking area
Garden
Elevator
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Sat]08:30–17:30
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2007
- Number of Rooms: 28
Located in Hervey Bay (Torquay), Grand Mercure Allegra Hervey Bay is within a 5-minute drive of Esplanade and Shelly Beach. This beach aparthotel is 1.5 mi (2.4 km) from Urangan Pier and 1.6 mi (2.6 km) from Urangan Central Shopping Centre.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include luggage storage and an elevator. Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include luggage storage and an elevator. Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves.
Frequently Asked Questions
What is the cancellation policy for Grand Mercure Allegra Hervey Bay?
The cancellation policy for Grand Mercure Allegra Hervey Bay varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Mercure Allegra Hervey Bay?
What are the check-in and check-out times at Grand Mercure Allegra Hervey Bay?
Standard check-in time at Grand Mercure Allegra Hervey Bay is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Grand Mercure Allegra Hervey Bay?
Does Grand Mercure Allegra Hervey Bay provide breakfast?
No, Grand Mercure Allegra Hervey Bay doesn't provide breakfast. Does Grand Mercure Allegra Hervey Bay provide breakfast?
Can I bring my pet inside the Grand Mercure Allegra Hervey Bay?
As much as we love pets, unfortunately, we are unable to accommodate them in Grand Mercure Allegra Hervey Bay.Can I bring my pet inside the Grand Mercure Allegra Hervey Bay?
Is there a restaurant at Grand Mercure Allegra Hervey Bay?
Except for the breakfast, there is no restaurant in Grand Mercure Allegra Hervey Bay. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Grand Mercure Allegra Hervey Bay?
How far is the Grand Mercure Allegra Hervey Bay from the closest airport?
The closest airport is Hervey Bay Airport, and it is about 10 mins from hotel by car (7.1 km).How far is the Grand Mercure Allegra Hervey Bay from the closest airport?
About This Property
| Nearest Airport | Maryborough |
|---|---|
| Distance to Airport | 41.2KM |
| Distance to Train Station | 51.04KM |
| Hotel Star Rating | 5 |