Splendid Clubhouse Reviews

Great rooms and beautiful hotel, perfectly located in Xi Zha. Food at the chinese restaurant is delicious. Breakfast has both chinese and western choices. Would come again.

The service was impeccable from the moment we checked in at the central terminal with a personal butler at our disposal 24x7. All the staffs were friendly, attentive and always eager to help. The location of the hotel is excellent, right in the middle of a busy street yet quiet and peaceful once you are inside the hotel area. We could come back for short rests before continuing on with the sightseeing or shopping. This is very much appreciated when there’s young kids. We totally enjoyed our stay and would not hesitate to come back again for more nights.

Wuzhen is stunning, but it can be tough for foreign visitors with the language and admin stuff. Luckily, the splendid house made everything a breeze. Check-in was smooth, and the service was top-notch throughout. They even helped us sort out transportation. When we left, they walked us to our ride. Big thanks for making our stay so great!

Excellent service rendered by friendly hotel’s staff, especially 小余 during our stay. The location of the hotel just right in the scenery area and the room are clean and comfortable. Additionally, the breakfast buffets served were highly sumptuous as we enjoy so much . Will definately recommend

We are family of 3 to stay in family room. The hotel provides service when you reach tourist Centre. Hotel staff will escort you to hotel and front desk help us carry luggage in and out hotel, really great service for those serve me in front desk. Their breakfast are really great with plenty of choices of western and local food. Is a must to try these order to make breakfast.

We are a small family travelling with friends. The service was absolutely amazing. WuZhen staffs will assist you starting from checking in at the visitor center. Hotel staffs are always there to help you with luggages. The room itself has amazing view. Their mattresses are smart-mattresses that can automatically adjust the stiffness. We were satisfied with the stiffness so we didn't meddle with it manually. The toilet! They even provide Dyson hairdryers! Breakfast is order-from-menu. It has a wide range of selections from porridge to french toast. We enjoyed the breakfast a lot.

Excellent stay , great location and great place. Made special by Grace (xiao Tang)!

The most surprising thing about this trip to Wuzhen was the meticulous service experience provided by Jintang Hotel, especially the super meticulous service provided by Xiao Ai, the housekeeper. As soon as we entered the hotel, she explained the history of the hotel to us and shared travel tips for Wuzhen. During the period, she also patiently helped me solve various small problems. Especially after we finished our trip, Xiao Ai also helped us put our luggage in the car and led us to the drama market in Beizha! It was so heartwarming! I am especially grateful to Xiao Ai, who is beautiful and kind-hearted~

It was a sunny day when we came. We rowed into Xizha by boat. It was so lively. We took a photo with the archway with our names on it again, walked on the small bridge where we took photos together with my mother, and went to the wheat field in Wucun, which my mother liked very much. It was exactly the same as in my memory. It seemed that time had not left any traces here. It was not my first time to Wuzhen, but it was my first time to stay in Jintang. I would like to thank Xiao Deng for his arrangement, which was very appropriate. It was drizzling when we left by boat. The drizzle was drizzling, and the ink-stained Jiangnan was really like a painting. When should I choose next time? Facilities: quite new and well maintained Hygiene: overall no problem, but I was lazy in cleaning on the second day Environment: right on Xizha Street, there is a different world in the inconspicuous small door Service: feel at home

Another year of Wuzhen Drama Festival is coming. There are only Jintang and Yida left in the scenic area. So I chose to stay in Jintang this year. The check-in experience is good. I called one day in advance to contact the relevant matters. The housekeeper will also add WeChat to contact at any time~ This time, the housekeeper Xiao Deng is very responsible. From parking to check-in, everything is arranged very well. He will remind you of all matters related to weather and travel at any time. The night bed is prepared with a foot bath bucket. Thumbs up to relieve the fatigue of the day~ If I come to Wuzhen again next year, I will choose to stay a few more days~

From check-in to check-out, from the environment to the service, there is nothing to say. The housekeeper Xiaoxue picked us up in the parking lot in advance and took us to the boat. The hotel has a very good location, upgraded the room for free, and the breakfast was very rich. The light tea and rice were also delicious. When checking out, she also helped to take the luggage to the bus point and waited until we got on the bus before leaving! Wuzhen Hotel is a must-stay!

It was a very comfortable stay. It is a hotel converted from an old house with complete facilities. Fruits were given upon check-in. The housekeeper Xiao Deng was very considerate. He contacted us in advance and helped to reserve a parking space. He was also responsible for pick-up and drop-off. Any problems were solved in time. The breakfast in the hotel was very rich. The housekeeper Xiao Deng was very considerate and asked in advance what was needed for breakfast the next day. It was a very comfortable stay and a very comfortable trip.

When you enter the scenic spot, you will be greeted by the staff of Jintang Hotel. Xiao Deng of Jintang will guide you all the way to explain the surrounding environment and scenic spots. You really feel like a distinguished guest. The warm reception upon entering the hotel was great and it was really worth staying here. Wuzhen is really completely different during the day and at night. Take a deep dive into this leisurely water town and feel the unique tranquility and tenderness of Jiangnan. Every corner of Wuzhen is filled with historical charm, as if you have stepped into an ancient scroll. It is peaceful and leisurely, making you forget to leave. "Happy" in it "Rui" smart life

I wanted to go to the Muxin Art Museum in Wuzhen. After reading the reviews on Ctrip, I thought Jintang Hotel should be good, so I placed an order. The day before the trip, the hotel staff contacted me to ask if I had any needs and upgraded the room type. I was told that the housekeeper would contact me later. When the car arrived at the Xizha parking lot, the housekeeper Xiao Ai was waiting there to pick us up. She helped with the suitcases, checked in, and sent us to the restaurant for dinner. The front desk staff was also very enthusiastic and had a good attitude. The room was clean and tidy, quiet, and there was direct drinking water, which I had never encountered before. The toiletries were L'Occitane and Dyson hair dryers, which were standard for five-star hotels. It was also convenient to go shopping. The hotel staff and cleaning staff would smile and say hello when they met. Let me talk about the housekeeper Xiao Ai who always took the initiative to ask about needs, sent breakfast menus, helped to book Jinyan seats, and sent menus. She was very enthusiastic. We took a rowing boat to the parking lot when we left the hotel, which was very special. Xiao Ai sent us to the car again. In short, the service and environment of the hotel are worth living. We will stay a few more days next time. Thank you Xiao Ai and every staff member.