Atour Hotel

Atour Hotel Reviews

Atour Hotel

Yunding Building, No.178 Xuesheng Road, Tonglu, Zhejiang, ChinaSee Hotel Details
Atour Hotel
Atour HotelAtour HotelAtour Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.8/10
Perfect
4242 review
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
Filter by:
Sort by:
All reviews(4242)
Positive reviews(4216)
Reviews with photos/video(1329)
Delicious breakfast(564)
Fantastic river view(411)
Friendly front desk staff(364)
Convenient parking(163)
Perfect for kids(98)
Nice bathtub(50)
Tasty coffee(33)
Has French windows(25)
Negative reviews(27)
ClaraTang1126
Executive River-view Queen Room
Stayed in Oct 2024
Family
11 review
10.0/10
Outstanding
Posted on Nov 11, 2024
Very nice hotel to stay, breakfast was great, locations convenient, very recommended:)
Response from Property: Dear guests, we will continue to improve our service quality, just to enable all customers to experience the warmth of home in Atour. Thank you for your support and trust in Atour. We will use our actions to prove to you that choosing Atour will not be wrong. We look forward to your next stay!
Guest User
Jimu River-View Double Bed Room
Stayed in Dec 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Jan 9, 2025
卫生:ok 环境:ok 服务:ok 设施:ok
Response from Property: 親愛的客官,我們將繼續提升我們得服務質量,衹為了能夠讓所有客户在我們亞朵體驗到家一樣得温暖,感謝您對我們亞朵的支持與信賴,我們會用我們得行動證明給您,選擇亞朵,一定是不會有錯的,期待您得下次入住!
Gittard
Superior Queen Room
Stayed in Feb 2023
Business travelers
1 review
9.5/10
Amazing
Posted on Mar 23, 2023
Stunning view of the river and mountains. Not far from the train station. Nice room, and hotel feels modern and in good condition. The staff are excellent and helpful. The only thing preventing 100% is the floor was a bit sticky at the entrance of the room. I would still recommend the hotel and would stay again if back in tonglu.
Response from Property: 親愛的朵友,朵兒覺得生活就像杯濃酒,不經三番五次的提煉,就不會這樣可口~正如您喜歡這樣的朵兒,那便是對不斷努力的朵兒最大的鼓勵,可是親愛的朵友,您這般喜愛朵兒,下次能不能給朵兒個滿分呀
Alan Slivany
Jimu River-View Suite
Stayed in May 2022
Solo travelers
9 review
10.0/10
Outstanding
Posted on Jun 19, 2022
Great service. They’re very helpful and the checkout time is great
Response from Property: Thankyou and look forward to your next stay
Guest User
Jimu River-View Double Bed Room
Stayed in Jul 2023
Couples
1 review
10.0/10
Outstanding
Posted on Aug 30, 2023
1!,,,,,
Response from Property: 感謝親的五分好評 下次可以誇誇朵兒哦
Binzhongyouga
Executive River-view Twin Room
Stayed in Feb 2023
Booked for others
15 review
10.0/10
Outstanding
Posted on Mar 30, 2023
kkkkkkkkkk
Response from Property: 幾句簡單的話語,讓朵朵們開心不已,瞬間元氣滿滿!讓您滿意就是我們最幸福的事情啦!朵朵們祝您工作順心,生活開心!
Anonymous User
Jimu River-View Twin Room
Stayed in Sep 2022
Couples
1 review
10.0/10
Outstanding
Posted on Oct 9, 2022
good。
Response from Property: 朵兒們被親誇的心花怒放了,相遇即是緣分,能給您留下這樣好的印象,朵兒真的很開心!我們依然在這裏等您,時光不老,我們不散。
Guest User
Jimu River-View Twin Room
Stayed in Apr 2025
Travel with friends
8 review
9.7/10
Amazing
Posted on May 20, 2025
Excellent stay experience. This time I stayed in the Jimu River View Twin Room. As soon as I entered the room, I could see the landscape like an ink painting, with green mountains and clear water. It was very healing. The room is fully functional and well-planned. The bathroom, shower room and washroom are separated, which is convenient to use. The toilet is smart, and there is a cloakroom and tea table. The service is very humane. The breakfast is rich in variety and has everything you need, and the river view is also a plus. A very recommended hotel
Original TextTranslated by Google
6/10
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.
Guest User
Jimu River-View Twin Room
Stayed in Apr 2025
Family
5 review
10.0/10
Outstanding
Posted on May 25, 2025
We stayed here on a weekend trip. Because the children booked a twin-bed room with river view in Jimu, we upgraded it to a suite for free. The view was beautiful and the children were very happy and reluctant to leave. The front desk lady also provided tea when checking in. We were very satisfied overall.
Original TextTranslated by Google
Response from Property: Dear guests, we will continue to improve our service quality, just to enable all customers to experience the warmth of home in Atour. Thank you for your support and trust in Atour. We will use our actions to prove to you that choosing Atour will not be wrong. We look forward to your next stay!
Guest User
Executive River-view Twin Room
Stayed in Apr 2025
Family
11 review
10.0/10
Outstanding
Posted on May 25, 2025
The location of the hotel is great. I accompanied my 90-year-old father to Tonglu for a visit. Although we can't climb mountains and take boats like young people, the Atuo River View Room on the Fuchun River is the best choice for the elderly. The weather was hot and humid when we came. Sitting in the room with the cool air-conditioning, drinking tea from Atuo Village, and looking at the misty Fuchun River landscape in all its forms, I am very grateful to Atuo for all the services and products it provides us. The hotel staff is very warm and friendly. From helping us upgrade to 2 Jimu River View Rooms when we check in to providing us with mineral water for us to drink on the road after check-out, we were left with memories of being at home everywhere. Next time I come to Tonglu with friends, I will choose this hotel again without hesitation. By the way, although I usually drink all kinds of Internet celebrity drinks, the honey black tea in Atuo Village and the welcome fruit tea in the lobby are really good. The Internet celebrity restaurant Lao Revolution Hotel around the hotel is only a few minutes' drive away, and take-out is also very convenient. It is really worth staying in
Original TextTranslated by Google
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.
Manman
Superior 2-bed Room
Stayed in Apr 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 20, 2025
The Fuchun River Scenic Area is right outside the window, which is refreshing. It is also very convenient to eat around the hotel. Several popular online snacks are not far away. It is very convenient to drive to several popular villages and ancient roads in Tonglu or check-in points for Fuchun River views. The hotel has a rich breakfast, and the front desk service is very thoughtful. They will take the initiative to deliver water when traveling. I have always liked the style of Atour, which is elegant and atmospheric, and the bedding is comfortable. I especially feel that this Tonglu restaurant has a very high cost performance
Original TextTranslated by Google
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.
Guest User
Jimu River-View Twin Room
Stayed in Apr 2025
Family
6 review
10.0/10
Outstanding
Posted on May 18, 2025
First of all, the hotel is in a great location, right by the Fuchun River. The picture below was taken through the French window in the hotel. The view is amazing and the scenery is pleasing to the eye! The bedding and air conditioning temperature make people feel very comfortable, and I had a good rest at night! The breakfast is also good, with everything you need, and the price/performance ratio is good
Original TextTranslated by Google
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
7 review
10.0/10
Outstanding
Posted on May 19, 2025
Very good hotel, great location, meals are all within walking distance, clean, the front desk lady was very nice, gave me honey water right away, and upgraded the room, very considerate. I left a day earlier because I had a concert on Sunday. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
15 review
7.0/10
Posted on May 14, 2025
No nonsense, let's talk about the pros and cons directly Pros: The location is very good, it is very convenient to go to major attractions in Tonglu, the Fuchun River can be enjoyed across the road, parking is convenient, you can park directly at the door of the hotel, but there are not many places, not to mention the bedding, Atour is famous for this, the air conditioning is also very good, the breakfast is rich, the environment is also very good, you can see the Fuchun River Cons: The hotel staff are generally not very enthusiastic, the Wi-Fi is very poor! Whether it is the Wi-Fi in the hotel or your own 5G, the network is often disconnected in the room, the sound insulation is very poor, there are many children in the hotel, resulting in the children's loud shouting from time to time, the hotel is currently under maintenance
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are deeply sorry for the bad experience you have experienced. We will review the issues you have reported and we will definitely improve and enhance the real problems. Our growth is inseparable from the support of every guest. When checking in, we will also remind every guest that if they encounter any problems in the room, they can contact us as soon as possible and we will respond and handle them in time. At the same time, adhering to the principle of safe stay, we hope to give guests the same warmth as family in our service. We look forward to your next stay!
Aiziyoudenvzi
Jimu River-View Double Bed Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 12, 2025
When I checked in at 3:00 that day, I was told that the room was still being cleaned and asked to wait a while. After a while, the front desk lady said that I could upgrade to a suite. I readily agreed. The scenery was pleasant, the room was clean and well-equipped, and the bedding was comfortable. There are many places to eat on Yaolin Road. The front desk housekeeper provided good service and responded quickly to any questions.
Original TextTranslated by Google
Response from Property: Dear guest, we will continue to improve our service quality, just to make all customers feel the warmth of home in Atour. Thank you for your support and trust in Atour. We will prove it to you with our actions. You will not go wrong in choosing Atour. We look forward to your next stay.