Tonbridge North

Very friendly and welcoming staff, changed our booking without any fuss, we only stayed one night, but had a lovely stay, room was a little warm, but fans available

There is little doubt in my mind that the quality of Premier inns and associated restaurants is suffering seriously from the present state of Whitbread. Staff numbers have been reduced leading to long waits at hotel and restaurant reception desks. Staff are doing their best to battle with the conditions but it is obvious that morale is lower than it was. I and my friends have been customers for many years and have returned often because we liked the facilities, the menus and the enthusiasm of the staff. At least five of the Premier Inns have lost their Beefeaters and the replacements have been poorer and no longer accepting non-resident guests. I have visited three Premier Inns this quarter. The staff at Tonbridge did their best to make my visit comfortable but service has to deteriorate if numbers remain at present levels.

Overall just somewhere to rest your head try to book odd number room even numbers face road bloody noisy have to share a chair as only one supplied no good for more than one night lack of facilities no fridge so in warm weather nowhere tokeep anything cool.

Great hotel in a great location. We were visiting family and it was central to everything we needed in Tonbridge. It was clean, the staff were friendly and accommodating, and the restaurant for breakfast was great. Would definately stay again.

I was travelling with my 2 children (7 and 9). The 3 beds were made up really well and were super cosy. The kids loved the experience of the hotel even though we were visiting family. All the staff were friendly. Building felt safe and secure. Ultimate breakfast with the kids eating free was ridiculous value for money. Amazing.