Tomisato Hotels with Pools

"It's a big property having tall buildings and lots of area having different facilities like Swimming pool, Hot Springs, Restaurant and 7 Eleven inside. They have bus service from Narita Airport to hotel, it takes almost 20-30 minutes to reach to the property. When we reached this hotel's bus station outside Airport Terminal 2, we were disappointed as the frequency of the buses were low as compared to other hotels which are close to the Airport. So we had to wait for 2 hours for our bus to come, also at checkout they have either 6 AM bus or 8:30 AM bus which didn't match with our flight departure so we had to wake up very early to catch 6 AM bus and spend lots of extra time to board the flight around 9:30 AM. If your purpose is to stay for the night and catch early flight, then go for other properties nearby Airport which operates in every half an hour frequency. They gave us complimentary passes for the hot springs, which were only for 2 adults, and we had to pay extra 300 YEN for our 10 years kid. It was very confusing inside the hot springs, no clear instructions, and due to language barrier, we kept on roaming inside the hot springs facility without finding the real way inside it. Please research before going inside how hot spring works, as they have different place for males and females, free lockers are available, and once your partner is inside the hot spring you don't have any options to call her, as no mobile or other stuff is allowed inside other than a towel (Full Monty) so you can only wait for your partner outside. Pros: Big property, big rooms, although we still found queen bed small for sleeping. Property has many facilities you can enjoy full day, so better spend 1-2 days inside hotel if you have time. Friendly staff, proper cleanliness. Cons: Less no. of bus frequency from hotel to airport and back to hotel, only reception area staff understands English, you might find difficult in other areas if you are confused about something. At airport after waiting for 2 hours for their bus, when it finally came, they didn't let us go inside their hotel bus as it was for some special hotel group guest, although other bus was there in 5 minutes, but we felt like strangers there without any proper communication which could be handled in a better way."