Guest User
May 13, 2024
The hotel was over dirty. From the lobby to the breakfast area, to the pool, to the rooms. My room had DRY BLOOD on the pull out sofa cushions. There were also clothes from previous guests shoved into the sofa bed. The carpet of the room felt sticky and I had to wear shoes in the room. The bathroom was atrocious! I had to drive down to the HEB down the road to buy cleaning products bc the bathroom was just so nasty. I also was informed the elevator was down until I checked in, despite calling and requesting an early check it that morning. Very disappointing stay.