Rakuten STAY Tokyo Asakusa

1. This room is really very SMALL. The twin bed already took up 80% of the space excluding toilet. 2. This is an unmanned hotel, meaning you have to register your name, passport details, take yr passport photo and selfie to confirm the registration. Imagine you are already so tired by end of day you just want to check in quickly and take a rest. Worst is the customer service did not provide our room number and we had to take the lift down again to call for video assistance. 3. Water pressure was inconsistent at different temperatures. Water pressure increases at higher temeratures and I had to endure bathing excessively hot water. 4. Location is also very far from nearest train station. 5. There is no luggage storage services provided. You have to put your luggage in coin locker at the station. I will only recommend this hotel if you are a solo traveller. For family especially with children please reconsider the above points.

When going into the hotel building, we need to input password given by hotel thru email/ message in advance, while since there is no one to serve over there, we need to make the check-in ourselves but can made call to their staff (maybe central office) if having trouble during check-in. We booked the panda room but it's really small and tiny, our luggage (24inch x 2pcs) was unable to open completely, but it's acceptable with this hotel price. However, I may not choose this room again as it's really small and no staff on-site for immediate support. **Attached a nice photo taken when we walking to the hotel, some of the rooms seems can have this view but not mine.