Capsule Net Gran Customa Ueno
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Capsule Net Gran Customa Ueno

6-8-20 Ueno, Taito Ward, Tokyo, 110-0005, Japan
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hotel overview picture
Last booked 7 hrs ago
Highlights
Lots to do
Ideal location
Excellent service
Sparkling clean
Amenities
Hot springs
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Sauna
Restaurant
Smoking area
Laundry room
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at GRAN CUSTOMA UENO.Maintain seamless communication using the complimentary Wi-Fi at capsule hotel. At GRAN CUSTOMA UENO, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at capsule hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the daily newspaper for your enjoyment. During your stay at capsule hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to steam room and sauna on your final days.
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9.3/10
Great
Absolutely excellent!
All 50 reviews
Surroundings
Metro: Ueno-Okachimachi
(310m)
Metro: Naka-Okachimachi
(360m)
Airport: Haneda Airport
(23.7 km)
Train: Okachimachi Station
(270m)
Train: Keisei-Ueno Station
(370m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Female Capsule Room
4

Female Capsule Room

1 single bed
Non-smoking
Bathtub
Comb
Smart toilet
Shared toilet
Room Details
Check Availability
Male Capsule Room
4

Male Capsule Room

1 single bed
Non-smoking
Air conditioning
Bathtub
TV
Electric blanket
Room Details
Check Availability
Run Of House
1

Run Of House

Has window
Non-smoking
Room Details
Check Availability

Guest Reviews

9.3/10
Great
50 reviews
  • Cleanliness9.4
  • Amenities9.1
  • Location9.4
  • Service9.3
Average for similar properties in Tokyo
Most Mentioned
Review summary
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Location: Proximity to Ueno Station , Akihabara , and nearby Ameyoko market, convenience stores, and subway access.(based on 12 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2025
The cleaning was always on point, and the capsules were comfortable, though the air conditioning was constantly running, making it a bit cold. The front desk staff who assisted me didn't speak much English, but they quickly used a translator to ensure I understood everything. There's a 7-Eleven on the first floor and a lounge where you can read complimentary manga (if you can read Japanese) or even bring your laptop. The lounge offers shared tables or individual booths. They have free rice and coffee. Laundry facilities are available for a fee. The bathrooms were always clean. It's a 5-minute walk from the GINZA line and a bit further to the YAMAMOTO line, making it extremely well-connected. Within a minute's walk, you'll find an area bustling with shops and restaurants, which is quite lively all day long, but no noise is audible from inside.
Original TextTranslation provided by Google
B‍e‍n‍j‍a‍m‍a‍p‍o‍r‍n‍ ‍P‍l‍e‍n‍g‍a‍r‍u‍n
June 16, 2025
The location is good near many metro stations.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
I recommend confirming with the staff for a lower bunk when you check in, as the upper bunk capsules can be a bit challenging to climb into. On the second floor, you'll find a wide variety of manga, magazines, newspapers, and novels, plus complimentary curry is also served. Upon check-in, you'll receive a drink voucher that can be redeemed on the second floor. Overall, it's quite a good experience. Just be aware of the specific spot where you need to change into slippers.
Original TextTranslation provided by Google
h‍a‍h‍a‍h‍a‍h‍a‍ ‍t‍h‍i‍s
September 11, 2024
Absolutely excellent!
Original TextTranslation provided by Google
S‍a‍m‍a‍r‍r‍a‍ ‍M‍a‍s‍e‍n‍g‍i
January 2, 2023
A great place for solo travelers. It has all the amenities you could possibly want. The location is good enough that you could go around. It's close go keisei-ueno station so you could take a direct train to the airport. Lots of food in the area too. This time around, I chose to stay inside more in the relaxation room as I read the magazines and mangas on the 2nd floor. All in all, I would definitely book a room here again.
J‍o‍h‍a‍n‍ ‍C‍h‍a‍i‍r‍i‍l
December 8, 2022
Location wise is great, within walking distance to many stations.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2025
2025.6.6 The map shows that the distance from Ueno Station and Okachimachi Station is about the same. I personally feel that it is closer to Ueno Station and more convenient. There are two stores with the same name. The one opposite apa hotel is a single room. The capsule room is entered from the smaller sign next to it. When checking in, I asked about my preference. Fortunately, I chose the lower bunk, so I didn't have to exercise my arm strength. There is a separate luggage room in the room, which is very convenient for suitcases and lockers. In addition, you must take off your shoes when entering the door. There is also a separate small cabinet for shoes. You have to press the small red round button to turn the small cabinet. It's amazing. There are also many empty toilets on the first floor, and there are two bathrooms with undressing areas. The most distinctive feature is definitely the free 24-hour curry rice dining area and comics area on the second floor. There is also an extra chicken soup rice in the evening, which is super delicious. Save two meals. There is also a free drink coupon when checking in. You can scan the code at the coffee machine or beverage machine on the second floor to order a cup until the check-out date. There are free cold water and cold barley tea, which can only be drunk on the spot and cannot be taken away or poured into your own cup. Overall, it is a very unique and convenient capsule hotel. If you understand the rules and listen carefully to the use of the key, you will be like a duck in water 😂
Original TextTranslation provided by Google
*‍*‍ ‍o‍n‍e‍ ‍o‍n‍e
July 29, 2025
The location is very convenient, right at the intersection of multiple subway stations. The second floor is under construction, so I couldn't try it. The curry rice was moved to the first floor next door and was quite delicious.
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front desk services
Languages spoken
Health & wellness
Public areas
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children are not permitted to stay at this property

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 73
Phone:+81-3-38343850
Experience an abundance of unparalleled facilities and features at GRAN CUSTOMA UENO.Maintain seamless communication using the complimentary Wi-Fi at capsule hotel. At GRAN CUSTOMA UENO, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at capsule hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the daily newspaper for your enjoyment. During your stay at capsule hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to steam room and sauna on your final days.

Frequently Asked Questions

What is the cancellation policy for Capsule Net Gran Customa Ueno?

The cancellation policy for Capsule Net Gran Customa Ueno varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Capsule Net Gran Customa Ueno?

Standard check-in time at Capsule Net Gran Customa Ueno is 14:00-23:30 and check-out time is 11:00.

Does Capsule Net Gran Customa Ueno provide breakfast?

No, Capsule Net Gran Customa Ueno doesn't provide breakfast.

Can I bring my pet inside the Capsule Net Gran Customa Ueno?

As much as we love pets, unfortunately, we are unable to accommodate them in Capsule Net Gran Customa Ueno.

How far is the Capsule Net Gran Customa Ueno from the closest airport?

The closest airport is Haneda Airport, and it is about 26 mins from hotel by car (23.7 km).

About This Property

Nearest AirportHaneda Airport
Distance to Airport24.93KM
Nearest Train StationOkachimachi Station
Distance to Train Station0.27KM
Nearest Subway StationUeno-Okachimachi
Distance to Subway Station0.31KM
Average Price FromSAR105
Hotel Star Rating1