Grids Tokyo Ueno Hotel&Hostel

A nice and good located stay. The only strange thing was, it was the first stay in Tokyo, where the towels weren't included. But the staff was nice and it was really close to the Ueno Train & Metro Station.

I spent the last two nights of my Japan trip in Osaka, and I have to say, this place was perfect for my needs. The location was incredibly convenient—the subway station was literally right downstairs, which made getting around the city a breeze. Plus, there was a fantastic bar nearby serving up some delicious ramen, which was a great way to unwind after a day of sightseeing. What really made my stay stand out, though, were the staff. They were super friendly and always willing to go the extra mile. I had a minor leg injury from my time in Tokyo and asked if I could switch to a lower bunk when I arrived. The receptionist was so understanding and quickly made the change for me, which made a big difference. The unit itself was really clean, and I loved the closet space they had. It’s a small detail, but I’ve stayed at plenty of hostels where luggage ends up scattered everywhere, so I really appreciated that everything had its own place. It made the whole room feel more organized and spacious. I’d definitely recommend this place to fellow solo travelers looking to spend a few days in Osaka, or even groups of friends who are planning to stay a bit longer. It’s got everything you need for a comfortable stay and then some. Definitely a solid choice in this vibrant city!

Great location near Ueno Station (Iriyaguchi Exit) and convenience stores. The room was comfortable with all the necessary amenities. The breakfast was simple and very reasonably priced. Good value overall!

I recently stayed at Grids during a summer trip, choosing a multi-bunk bed room for its affordability. While the stay had some positive aspects, there were a few areas that could use improvement, which I hope can be helpful feedback for future guests and the hotel. Upon entering the room, I noticed an unpleasant smell, somewhat like foot odor, which was particularly noticeable in the warm summer weather. Better ventilation or more frequent cleaning could make a big difference in creating a fresher and more welcoming environment. It wasn’t unbearable, but it did impact the overall comfort of the stay. The room itself was basic, with standard bunk beds that were functional. Unfortunately, no complimentary towels (you have to pay to get it) which was a bit inconvenient, especially for travelers who might not bring their own. Including these small essentials would go a long way in improving the guest experience, even in a budget-friendly setting. On the brighter side, the staff were friendly and approachable, though they seemed stretched thin at times. The hotel’s location was also a plus, with easy access to Ueno station, making it convenient for exploring the area. Overall, my stay at Grids was okay but could be improved with better attention to room freshness and basic amenities like towels. For budget travelers, it’s a decent option, but these small changes could make it much more enjoyable. I hope the hotel considers these tweaks for future guests!

Loved how they provided both hot and cold water, they even have makeup cleansing oil, face wash, and slippers. About 10-minute straight walk from Ueno Station, still manageable if carrying luggage. As someone with serious allergic rhinitis, really appreciated how clean the room was. Air circulation was great and I actually had some good sleep. Also can’t thank the staff enough for helping to receive my package that arrived almost two weeks before my check-in date. so kind and helpful throughout my stay.

I really liked this hostel, the location is great, very close to Ueno station. There are many restaurants and shops nearby and Ueno Park. You can store your luggage under your bed, and there is enough space to sleep.