1 Chome-5-5 Asakusabashi, Taito Ward, Tokyo, 111-0053, JapanView Hotel Details
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HOTEL MYSTAYS Asakusabashi Guest Reviews
4.4/5
Very Good
237 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(237)
Positive reviews(230)
Reviews with photos/video(49)
Easy to get around(62)
Awesome rooms(40)
Convenient for shopping(40)
Friendly staff(34)
Close to metro(30)
Great value for money(17)
Small room size(13)
Perfect for business trips(6)
Negative reviews(7)
Jeffrey
Japanese Modern Twin Room
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 23, 2025
They had bigger rooms with twin beds. That was a draw because most of the hotels only have small double beds that wouldn’t fit 2 larger people.
They also have free laundry machines. But they are in hot demand, so you have to wait for your turn. Location was great since it’s near the station and plenty of nice restaurants around there.
Guest User
Superior Semi Double Room With City View
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 6, 2025
Located near a train station that connects you directly to Narita.
For the price, it is worth it.
Response from Property: Dear Guest,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay.
Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Sincerely,
HOTEL MYSTAYS Asakusabashi
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Zin Mar Kyi
Superior Double Room With City View
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Dec 14, 2024
Location is excellent just less than 1 min walk from JR Asakusa west gate , direct train from Haneda airport it cost about 5500 Yen for one way ticket, common washer and dryer is bonus point
Response from Property: Dear Zin Mar Kyi ,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay.
Finally, we hope to see you again very soon.
Sincerely yours,
HOTEL MYSTAYS ASAKUSABASHI
Olivia
Superior Semi Double Room With Tree View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Love the convenience of the location and 24/7 minimart under the hotel. Great service too. Bed is ok. Room not too big but alright.
Response from Property: Dear Olivia,
Thank you for the great review of our hotel!
We are glad that you enjoyed your stay.
Finally, if you possible we hope to see you again very soon.
Yours sincerely,
Hotel MYSTAYS Asakusabashi
Guest User
Standard Semi Double Room
Stayed in Nov 2024
Solo travelers
5 review
4.5/5
Great
Posted on Dec 17, 2024
great location. The front desk staff also provides great service. Spacious rom. The only issue was bed wasn’t clean you could see small stain
Response from Property: ゲスト 様
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on.
Sincerely
HOTEL MYSTAYS Asakusabashi
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Sayuti
Superior Semi Double Room With Tree View
Stayed in Oct 2024
Family
4 review
3.7/5
Posted on Oct 11, 2024
location was a short walk to Asakusabashi station. be sure to take the West Exit when alighting the train so as to not walk so far to the hotel. hotel lobby connects to 24/7 Lawson which was amazing for quick snacks in the morning or late at night. rooms are relatively small compared to other hotels but okay for 2 people. could half-open 2 large suitcases to pack/unpack all the shopping items. amenities in the room was really basic. no coffee/tea provided. can request for iron & ironing board from reception if needed. hotel interior looks dated and room smells a little funky but room deodorizer and air freshener was provided so it does the job.
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Response from Property: Sayuti 様
Thank you for staying at HOTEL MYSTAYS Asakusabashi.
We appreciate you spending your time to write to us.
Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.
Sincerely,
HOTEL MYSTAYS Asakusabashi
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RobGZ22
Superior Semi Double Room With Tree View
Stayed in Jul 2024
Solo travelers
95 review
4.7/5
Amazing
Posted on Jul 15, 2024
Good space and facilities. The neighborhood has lots of restaurant, shops, and is generally quiet. The only setback is that this location isn't close to any tourist attractions, but it's right next to multiple metro stations.
Response from Property: Dear Guests
Thank you for choosing HOTEL MYSTAYS Asakusabashi.
All of us at HOTEL MYSTAYS Asakusabashi will continue to strive to improve our services to meet your expectations.
We look forward to serving you in the future when you travel to the Tokyo area.
Hotel Mystays Asakusabashi
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Guest User
Standard Semi Double Room
Stayed in Jun 2024
Couples
4 review
4.5/5
Great
Posted on Jun 26, 2024
Good location! Nearby many cozy restaurants, Lawson directly in the building. Room is nice. Thanks
Response from Property: Dear guest
Thank you very much for taking the time from your busy schedule to write to us.
Our entire staff will continue to work hard to improve our services to meet your expectations.
We hope you will consider our hotel when traveling to the Tokyo area in the future. We look forward to serving you in the future.
HOTEL MYSTAYS Asakusabashi
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Cynthia
Standard Semi Double Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 18, 2025
basic but awesome location and easy to get to.
Response from Property: Dear Cynthia,
Thank you very much for staying at HOTEL MYSTAYS Asakusabashi.
We appreciate you taking the time to write to us.
And then we appreciate it your praising here location and introducing about transportation situation nearby our hotel to other guests on the review.
Also, we think you had a comfortable stay at our hotel.
Finally, we hope that you will choose HOTEL MYSTAYS Asakusabashi when you come to visit again.
Sincerely yours,
HOTEL MYSTAYS Asakusabashi
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Ashley Koo
Standard Semi Double Room
Stayed in Apr 2024
Couples
2 review
3.7/5
Posted on Apr 19, 2024
Location near by metro quite convenient and have a lot of restaurant in surrounding area ,however the room when we step in can see that table very dusty and the toilet very smelly ~
Room size is small but still acceptable
Response from Property: Thank you very much for choosing Hotel Mystays Asakusabashi. We would also like to thank you again for taking the time to send us your feedback.
We would like to express our deepest apologies for any discomfort caused by the inadequate cleaning of your room. Although we have always taken the utmost care in cleaning and checking the rooms for the comfort of our guests, we are very sorry to hear that we did not live up to your expectations. We are very sorry that we did not meet your expectations. We are happy to hear your compliments about our location. We will do our best to keep the rooms clean, and we hope that you will visit our hotel again when you have the chance.
We look forward to seeing you again.
Hotel Mystays Asakusabashi/Reception
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Guest User
Standard Double Room
Stayed in Apr 2024
Couples
2 review
1.7/5
Posted on Apr 8, 2024
The rooms are not too clean, very old and staffs that clean our room are not friendly at all
Response from Property: Please accept our sincere apology, regarding the situation that has caused great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable condition for our guest to be staying in. We sincerely apologized for the inconvenience that we could not meet the expectation.
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Guest User
Superior Semi Double Room With Tree View
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 6, 2024
Great place for people planning to frequent Akihabara
Response from Property: Thank you very much for choosing our hotel. We are very pleased to receive your feedback. We hope you will choose our hotel again when you visit Tokyo, as it is conveniently located for sightseeing. We look forward to welcoming you again./HOTEL MYSTAYS Asakusabashi
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Berrysurprise
Superior Double Room With Skytree View
Stayed in Aug 2023
Travel with friends
80 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Great prices with awesome location and JR and Subway Metro line are nearby. Lots of food/restaurants around too. Also have direct Keisei line to both NRT & HND airports. I took the room with Tokyo Skytree view, so beautiful 😍
Guest User
Superior Semi Double Room With Tree View
Stayed in Jan 2024
Couples
4 review
4.7/5
Amazing
Posted on Mar 30, 2024
Room is quite small like every other Tokyo hotel. But the location is great. Lots of food nearby and the train station was nearby to many attractions. Walked to Akihabara for even more things to explore.
Response from Property: Thank you for staying at HOTEL MYSTAYS Asakusabashi. And we appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests.When you travel to Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay again.
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Guest User
Standard Semi Double Room
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The location is excellent. It is only five minutes away from the station. There is also a lot of good food options nearby. The room was also very clean, our only problem is that it was very small. It was hard to fit the luggage and also have enough walking space. The staff were also nice we were able to wash our clothes here but the dryer doesn’t work too well, our clothes were still wet even after three rounds but maybe we were using it wrong.
Response from Property: Thank you for staying with us. As for the dryers, how the clothes get dry depends on the quantity or type of the clothes. We look forward to your next visit. Mystays Asakusabashi