Hinanoyado Chitose
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1 night
1 room, 2 adults, 0 children
All properties in Tokamachi

Hinanoyado Chitose

49-1, Matsunoyama Yumoto, Tokamachi City, Niigata Prefecture, 942-1432, Japan
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Highlights
Excellent service
Free parking
Lots to do
Amenities
ParkingFree
Luggage storage
Library
Station pick-up serviceFree
Wi-Fi in public areasFree
Station drop-off serviceFree
Front desk (limited hours)
English
All amenities
Property Description
When you stay at Hinanoyado Chitose in Tokamachi, you'll be steps from Matsunoyama Onsen. This ryokan is 26.7 mi (43 km) from Nozawa Onsen Snow Resort and 24.8 mi (39.8 km) from Gala Yuzawa.
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9.1/10
Great
The place is clean, the food is delicious, and the environment is quiet.
All 12 reviews
Surroundings
Train: Matsudai Station
(11.6 km)
Train: Echigo-Shikawatari Station
(12.3 km)
Landmarks: Matsunoyama Onsen
(<100m)
Landmarks: Matsunoyama Jiro Footbath
(170m)
Landmarks: Fudotaki Waterfall
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Yamatsutsuji Special Room With Open Air Bath
1

Yamatsutsuji Special Room With Open Air Bath

Non-smoking
Room Details
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Yamaboshi Special Room With Open Air Bath
1

Yamaboshi Special Room With Open Air Bath

Non-smoking
Room Details
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Suite With Open-Air Bath
1

Suite With Open-Air Bath

Non-smoking
Room Details
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Japanese-Style Room 10 Tatami With Sunken Kotatsu

Japanese-Style Room 10 Tatami With Sunken Kotatsu

Non-smoking
Refrigerator
TV
Toothbrushes
Bath towels
Room Details
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Yamazakura Special Room With Open Air Bath
3

Yamazakura Special Room With Open Air Bath

Non-smoking
Room Details
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Semi Special Room (Yumenoma) With Cypress Bath

Semi Special Room (Yumenoma) With Cypress Bath

Non-smoking
Refrigerator
TV
Toothbrushes
Bath towels
Room Details
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Yukihana
1

Yukihana

2 Single bed
Non-smoking
Refrigerator
TV
Towels
Toothbrushes
Room Details
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Yukidama Yukimizu
1

Yukidama Yukimizu

Non-smoking
Room Details
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Semi Special Room (Wanoma)
1

Semi Special Room (Wanoma)

Non-smoking
Refrigerator
TV
Toothbrushes
Bath towels
Room Details
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Japanese-Style Room 12.5Tatami With Sunken Kotatsu
2

Japanese-Style Room 12.5Tatami With Sunken Kotatsu

Non-smoking
Refrigerator
TV
Toothbrushes
Bath towels
Room Details
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Semi Suite With Open Air Bath
1

Semi Suite With Open Air Bath

Non-smoking
Room Details
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Guest Reviews

9.1/10
Great
12 reviews
This property hasn't received any negative reviews.
  • Cleanliness9.0
  • Amenities8.7
  • Location9.1
  • Service9.6
Average for similar properties in Tokamachi

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
Review summary
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Onsen Quality: The hotel features multiple baths, including natural spring-fed open-air and indoor baths. The water is renowned for its medicinal properties, described as strong in salt and minerals, though some noted it was less intense than expected.(based on 2 reviews)
C‍h‍e‍n‍ ‍J‍i‍a‍r‍e‍n
May 30, 2025
飯店的設施很棒,服務很好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2025
The service was very good. Due to the heavy snow, many railway branches and buses stopped. The hotel car sent us to the JR station which was more than an hour away. If we were picked up after the time, they would send a separate car to pick us up, but you need to know Japanese. However, the breakfast and dinner were extremely bad, almost all of them were pickled vegetables. We paid for dinner again. The room was very big. In short, the price-performance ratio was very low. The good one opposite was already booked.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 5, 2024
The hotel service staff has a good attitude. They will arrange the luggage parking space as soon as you get off the car. It is difficult to communicate in English. The water quality of the hot spring has a bit of diesel smell. It is said to be the hot spring extracted from the lower layer of gas oil. It is one of the three major medicinal hot springs in Japan. The dinner meal is The pork cooked in 68-degree hot springs is delicious one after another. The meat is soft and tender and very unique. This is a hotel I will stay at again.
Original TextTranslation provided by Google
C‍h‍r‍i‍s
October 29, 2024
I enjoyed the serenity and tranquility of the ryokan. Can really chill. Service is friendly and sincere. Enjoyed my stay.
C‍h‍u‍n‍g
September 10, 2024
The place is clean, the food is delicious, and the environment is quiet.
Original TextTranslation provided by Google
L‍i‍ ‍Y‍a‍n
April 14, 2024
Ryokan was great! Service was really good, and they specially appointed a staff who knows some English to assist us. My 8YO boy was the only child staying at the hotel, and much care and consideration was given to him. Onsen was amazing!!!
S‍u‍n‍ ‍P‍M
March 12, 2024
Excellent services & facilities. Front desk staff can speak English. Dinner and breakfast are excellent. This is one of the best onsen hotel I visited so far. It’s rating in website tells everything.
J‍a‍m‍e‍s
January 4, 2024
We had a wonderful time staying in a small town hot-spring Ryokan. If I had a choice I would comeback in February when the weather is cooler and more snow is on the ground.

Services & Amenities

More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]08:00–18:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Pets
Pets are not allowed

Paying at the Hotel

Property Description

  • Number of Rooms: 31
When you stay at Hinanoyado Chitose in Tokamachi, you'll be steps from Matsunoyama Onsen. This ryokan is 26.7 mi (43 km) from Nozawa Onsen Snow Resort and 24.8 mi (39.8 km) from Gala Yuzawa.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and shopping on site.

At Hinanoyado Chitose, enjoy a satisfying meal at the restaurant.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on a limited basis.

Frequently Asked Questions

What is the cancellation policy for Hinanoyado Chitose?

The cancellation policy for Hinanoyado Chitose varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hinanoyado Chitose?

Standard check-in time at Hinanoyado Chitose is 15:00-18:00 and check-out time is 10:00.

Does Hinanoyado Chitose provide breakfast?

No, Hinanoyado Chitose doesn't provide breakfast.

Can I bring my pet inside the Hinanoyado Chitose?

As much as we love pets, unfortunately, we are unable to accommodate them in Hinanoyado Chitose.

About This Property

Nearest Train StationMatsudai Station
Distance to Train Station11.62KM
Average Price FromPHP31171
Hotel Star Rating3