Guest User
October 4, 2024
I will tell you about my absurd experience. In the month of August I attended the spa for many days, on several occasions I risked hurting myself, due to the water on the floor, in fact every now and then, the staff comes by with a rubber broom, to eliminate the large quantities of water present, very dangerous for possible slips. on more than one occasion I saw people skating on this excess water, unfortunately I slipped twice and on the last one I suffered serious damage to my knee. I informed the facility, to avoid others from getting hurt, sending more than 10 emails and calling several times, asking if the insurance practice had been opened. No one since August 17 has deigned to call me, to at least ask me how I was. I hoped until today that someone would talk to me. Nothing
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