Wukequdai1977
August 12, 2023
This is the worst experience I have had in a stay in Europe so far. When I arrived at the hotel, there was no one there. I later asked that there was no one there at 4 o'clock. However, they usually send emails to guests with check-in codes and so on, but I didn't receive them (it may be that Ctrip and the third party are not connected. I don't know about this. (Situation) Fortunately, I finally called the boss and finally helped check in. The second point is that this hotel does not have an elevator at this price and there is no elevator🛗! One of us carried the child, one carried a 30-inch large box, and the other carried the child's stroller. Finally, when we got to the room, we saw that it was actually an attic! Finally, when I was about to go out to eat, the door couldn't be locked. It couldn't be locked from the outside but could be locked from the inside. Finally, I had to carry my valuables on my back. I was really speechless. I took Ctrip and there was no water, no pajamas, and no toiletries.
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