Guest User
September 24, 2023
This hotel doesn't work with trip. Com, we were scammed by trip. Com. We turned up at the hotel on 16/09/23 at around 23:30hrs, we were told we don't have booking with them, even though we booked through trip. Com and had paid. We asked trip. Com to book us alternative hotel which they declined, eventually they admitted it was their error. They told us they will cover us difference in hotel fare. Then once we booked a decent hotel they told us it was an upgrade in room and cant cover full cost. We were made homeless in foreign country and very lack of help from trip. Com. We had to pay €85 for one night stay as it was very late in the night and book another hotel for rest of our trip. Avoid trip. Com