City Hotel Tilburg

The hotel is very central and only 15 minutes walk from Tilburg railway station. It is surrounded by pubs and restaurants and its location is good. However, the hotel is dated and whilst it ticks the main requirements of a hotel, it does not have any frills such as a kettle or coffee maker. It is also close to the church and its half hourly chimes which might be a challenge to sensitive sleepers. Breakfast is included and is good. There is a lift but staff don't point this out and I carried my luggage up two flights of stairs unnecessarily.

We booked a triple room with a double bed and 1 single bed (option given). They called 24h up front and confirmed this on the phone. On arrival we had to pay the full amount up front for unknown reason. The room we got was just a double room and had only 1 double bed so our son had to sleep in between us. The double bed however was just made of 2 single beds moved together. The lightswitches and phone were installed between the two single beds so when moved together they are horribly placed in the middle of the double bed. Our son got the phone on his head twice during the night. When noted to the staff they replied: “we thought the child would be smaller so a double bed was enough”. They did not even offer to put up a bed. There were two of everything, not three. Note that every night there was loud music and people shouting until 4 am. The breakfast buffet was very limited and the provided pastry and bacon was black/burned. During our stay we noted a lot of mold in the bathroom which was never cleaned. At the end of our stay they offered to refund partially from the triple to a double but “they could not do that right now”. We have never heard from them since. They charged for three and delivered for two. Horrible experience.

Nice people, reasonable room, but appallingly loud music from nearby bar which goes on till 4am, even on a Thursday. Earplugs didn't block it out. The beat was easily felt through earplugs and pillows.

Nice staff and great location if you are visiting Tilburg. It is close to the trainstation and there are several bars and restaurants in the area. The downside is the actual hotel itself - its old and very dated. The breakfast was ok but very simple.