Hotel West Plaza

Very clean, the facilities are new and very nice. Parking is available.

Central location and comfortable facilities

When I got to the room, it was clearly not cleaned. I was immediately changed to a different room, but perhaps the cleaning staff and the front desk did not work well together. I understand that there are times when the hotel is quiet, but the front desk staff and parking attendants were sitting on the sofas in the lobby, busy playing with their smartphones and chatting. I felt relieved that the rooms were card-keyed instead of cylinder-keyed, but I was a little worried that the rooms were structured so that the floors were accessed by stairs. The front desk staff did not seem to be keeping an eye on people entering and leaving in particular. This was my first visit to Mexico, and I have never stayed in other hotels, so I cannot say for sure, but for some reason there was a window facing the hallway. Of course, there were blackout curtains, so the inside of the room could not be seen from the hallway, but it was a little bothersome. Maybe it was so that in the event of an emergency inside the room, the window could be broken to enter? The room was clean and spacious for the price. Another plus point was that there were two bottles of water. The bed was quite soft, so some people may hurt their backs. The floors are all smooth stone, so it feels clean. However, be sure to wipe the soles of your feet after a shower. I almost slipped and fell (lol). Maybe the room I was given was the wrong one, but it was a room facing the inside of the building, so there was no view from the window. The location is very convenient, about one and a half blocks into a side street from Revolución Avenue. At night, all the side streets are darker and there are fewer people than Revolución Avenue, but I think the street lights in front of this hotel are brighter than other side streets. There is a 24-hour drugstore at the intersection one block from Revolución Avenue, and there were no homeless people sleeping on the street, so as long as you pay attention to other people's movements, you should have no problems in terms of security. Overall, the stay itself was comfortable, but it felt loose in places, or the low quality was noticeable, so if they could improve that, I would feel comfortable staying here.

Great breakfast. Super spacious rooms! Everything is 100% perfect.

The hotel is located in the city, close to the city center. The appearance and room decoration are good, but you can't appreciate it carefully. The bed is very soft and easy to sink into. The water in the wash basin easily overflows and wets clothes. There is no hair dryer, you need to ask the front desk. The bed sheets are not clean. After communicating with Ctrip, the hotel said that the check-out will be delayed to 3 o'clock. Thank you for Ctrip's assistance