Hotels near General Abelardo L. Rodriguez International Airport, Tijuana

Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing

I was hosted in this wonderful hotel, staff always very careful during my stay, have a area where you can buy drinks, snacks and refrigerators at quite convenient prices. The room with everything necessary, the Internet Nicky!!! I will definitely come back soon.

We were very surprised at the friendly staff & the cleanliness of the entire hotel. The restaurant has amazing food & a wonderful breakfast buffet. Better than any I've ever seen in the US. Everyone was so accommodating regardless of a bit of language barrier. The rooms are a bit on the smaller side yet very clean. Bottled water in the rooms. They have a nice relaxing lobby. When you come be sure to stop & say hi to Isaac, their sales mgr. Such a pleasant young man. Fun to visit with😊 We definitely will be back. We definitely give a Big 5✨

I'm giving the Pier South Resort 5 stars, even though there were some issues with their restaurant. I feel like any company can make a mistake, but pay attention to how they resolve it for you. The hotel is very nice with stunning ocean views, and the staff members all were very friendly. Great location - many places of interest are within walking distance. We paid extra for a room with a balcony and ocean view. On the dates we were there, happy hour with drinks and appetizers were served on the rooftop lounge, we just needed to show our room key. On our last morning, we planned to have breakfast on the balcony in our room, watching the ocean. We called the in-room dining number 3 different times between 8:45am and 9am, but the phone was never answered. We called the front desk at 9am and they had room service call us back. Room service said that they were understaffed and we should call back in 90 minutes to place our order. Call back at 10:30am to order breakfast when checkout is 11am?! We only wanted a bagel and yogurt parfait, but I suppose if there is nobody there to bring the food, then it doesn't matter how simple the order was going to be. The room, parking and resort fees made this a very expensive stay, so not being able to enjoy it in the way we planned was very disappointing. On prior day we did eat at the restaurant, then after we finished, waited over 10 minutes for our check and after we said we were going to charge it to the room, that took another 10 minutes. Again, the restaurant Toasted was probably understaffed. I understand that is a common issue with many companies, but keep in mind that this is an expensive resort with expensive fees. I discussed our concerns with management, and received an apology along with a satisfactory resolution. We will try Pier South again someday, but at this time I cannot even say whether or not they actually offer room service.

American hotels in the summer vacation are very expensive, and this hotel has a good price/performance ratio. The location is convenient, there are supermarkets and restaurants nearby.

I’ve stayed at this hotel several times while visiting family in the area. Decent hotels aren’t easy to find in this area. This place was the best I could find for a somewhat reasonable rate. This time around I stayed for three nights and noticed how it’s gotten far too dirty to be acceptable. The bed and linens were fine but the couch needed a serious cleaning. The carpet was vacuumed but it desperately needed a good steam cleaning. The hotel manager really should take a look in the rooms from time to time to make sure dirt and stains are being cleaned. There was cockroach on the bathroom floor on one of my midnight bathroom visits. I wore sandals from then on while in the room. I realize cockroaches can be anywhere but it was still a little alarming. The parking lot can be just plain ridiculous at times. The lot behind the hotel backs right up to a homeless encampment so I didn’t feel comfortable parking back there. The front parking lot gets inundated from customers going to the Inn N Out burger drive thru next door from late afternoon until well into the evening. The endless stream of cars block the parking spaces so it’s extremely difficult to park at this time of day. Three nights cost $710 for just one person! That’s far too much money for the reasons listed above! I won’t be back if things don’t improve. On a positive note, the front entrance staff was great. They were all very warm and welcoming! The bed and pillows were very comfortable. They also have breakfast which was fine and good coffee which was appreciated!

It was our 30 year anniversary . We wanted to walk down memory lane . Doubletree Hilton was the perfect place to do so . The trolley is like 100 ft from the hotel , wow !!!! We were there for 4 days and we only spent $12 dollars on transportation the whole time . We went to the seaport village , old San Diego village , San Diego zoo , little Italy , the can even take you near to the gondola rides . This hotel is pet , kid , business , couple friendly . Restaurants , FedEx , food stores , right outside . Indoor outdoor pool , gym , jacuzzi , Starbucks . Isabella is an awesome receptionist !!! Knowledgeable , friendly . This hotel is carefully paced to give you the best indulgence of the area . Great job guys !!!!

Review for Bingo. It says everywhere including their website, seats are first come, first served. Not true. We get there 2 hours!!!! before Bingo starts and many many seats (the good ones) are reserved. Not with a paid buy in, just this guy who goes around reserving for his friends, I guess he has 50 of them! So we have to squeeze in where we can, then his friends do not show, but too late to move! The Bingo Manager (term used loosely) does not seem to care. She says the reserved seats are for Tribal Elders but no way this is the case. All you want is fairness. You will not get this here. Good Luck!

Stayed for five nights for a business trip. I will admit, due to its proximity to the Torrey Pines Golf Course I expected the hotel to be fancier than it was. It wasn't fancy, but it was a very solid, nice hotel in a great location! When I say ”great location” I am referring to it being right on the golf course, which is right on the ocean! The grounds are beautiful and serene. Can't be beat! If you are looking for a location that is walkable to a lot of restaurants and things to do, this is not your place. I don't golf, so can't speak to that side of things. I do enjoy walks in nature, and to that end, the hotel's proximity to Torrey Pines State Park is amazing. It was less than a mile walk to the entrance to the park trails. I was there for work so wish I had more time to explore, but just the little bit I did was refreshing. The trails are well-marked, and the front desk will give you a printed map if you ask. One minor shoulder shrug came from the fitness center. It's quite small for the size of the hotel. Three treadmills, two of which were out of order, four ellipticals, and two bikes. There was a variety of free weights and one multi-machine as well. No water cooler. I was there for a conference that included a lot of active-duty military, so you can imagine that space was at a premium in the mornings. I would love to see an upgraded facility that takes advantage of the views! I didn't use the restaurant, but the lunch and cocktail hour the conference had catered was very good. There is a coffee shop in the lobby that brews Starbucks drinks and has a variety of pastries and bottled drinks, as well. My room was quite large and had everything I needed. The bed was one of the most comfortable I have slept in. Shower was large, water pressure good, and the bathroom was definitely larger than most hotel baths.