Hotels with Breakfast in Ticehurst

The location and the gold club are stunning. The bed was very comfortable and the room new. However, the staff was very unhelpful and unwelcoming. They couldn’t help with taxi booking, they didn’t accommodate an early check-in request even thought it was given over 2 months in advance. The request for a quiet room resulted in one where there were groups of men practicing golf right in front of the balcony.

As a local I really want The Bell to be great and, as far as the food was concerned, my husband and I were not disappointed. However, our waiter Patrick wasn’t the most welcoming. Given that we arrived at midday and sat in the outdoor area so that we could relax with a drink and peruse the menu, we were treated badly by Patrick who asked if had booked a table. When we advised we hadn’t he told us he would have to check with the chef if we could be accommodated, and we had to put our relaxation on hold. Given that we were there very sharp after 12 and only one table was taken indoors, this was very unfriendly. I had to query our bill which itemised a £.50 charitable donation but didn’t specify the charity - the 12.5% service charge was also added to this. The Bell could be so much better. The food was lovely but some thought needs to be given to the care of their customers before I consider a return visit.