Galei Kinneret Hotel

This is a unique place, comprised of tranquil atmosphere, outstanding love and care, and surrounding nature. We can as a couple to celebrate my 60'th birthday and the place was higher than our expectations in almost every aspect. We would love to come back.

The pictures online look great but the rooms, hallways, pool chairs and common areas needs some major TLC!! We changed rooms right when we arrived (did not like the second floor with filthy lounge chairs and barely a view). We were moved to a higher floor. The two rooms we were in were not the cleanest. The bathroom had a black hair stuck to the door with an added bonus of pink lipstick smear by the door handle. The paint was chipping and the extra lounge was quite dirty. The furniture was worn and marked up. I felt I needed to wear the slippers while in the room. Common area couches and pool loungers were dirty and were screaming to be cleaned! The hallways to the rooms were disgusting and stained. Now to the good part….breakfast buffet was great and the Lotte restaurant was excellent. I like nice places and maybe this is one of the nicest in the area….I would hate to see the average places.

Great hotel Very friendly staff,cozy boutique venue in a special part of the city Plenty coffee houses and nice restaurants around.next to the new light train station and 10 minutes walk from the beach

We came to stay in this hotel to relax before the day before we go to our fathers grave as a family. At 10 pm we hear a concert when we got back from dinner. We asked when it would be over. They said half an hour. So we all got ready for bed. After 35 min I called the front desk. Then10 min later again. She gave me same answer. She needs to check. At 5 min to 11 I called and she told me it can go all night. And offered to change our rooms. We’re all unpacked in bed at 11pm. If you are a party hotel, or know you’re having a concert tell your guests before you put them in the rooms above the concert deck. This was a terrible experience.

Visually stunning but highly variable close up. Stained deckchair cushions, chipped paint in the elevators detracts from lovely bedrooms and a great location. Ordering pre dinner drinks took 20 minutes and English speaking staff were friendly but often ineffective It could be world class and instead it is a lovely hotel but highly inconsistent

The hotel is simply first class regarding service, facilities and food. 2nd time here and we will be back next year. Michelin quality food, beautiful decor, very civilised and incredible detail to attention. Highly recommend

we tend to be fairly critical of hotels on our travels and this hotel was our absolute favorite place during our recent israel/jordan trip. it surpassed our expectations. twice we were surprised by above and beyond hospitality of the staff. location- fantastic- right on the lake with a small rocky beach to enjoy the lake. it is at one end of the retail section of town so set apart a bit but walkable to restaurants and stores. the parking was free with a secure lot. rooms-upon check in we were assigned a room. our reservation was for the cheapest category room. i asked for an upgrade and was told no. as we were walking away, one of the staff called us back to say actually they had a few rooms from which to choose. we got upgraded to a wonderful spacious room overlooking the lake. it was a beautiful room with a large balcony. the decor was modern and simple. spotlessly clean. very comfy bed and robes. food- the breakfast buffet was the best we had on ur trip. it's served in the restaurant area and also on the patio overlooking the lake and pool. it's just gorgeous and relaxing and sumptuous. lots of options. the only area for improvement would be to have a better of selection of fresh fruit. we had dinner at their evening restaurant which was excellent, high end food with prices to match. we were a bit surprised that they would not let us take home our leftovers. service- front desk staff very helpful. as mentioned, i asked for an upgrade and they showed us several rooms to choose from with a clear cut winner. facilities- the entire hotel has a very modern, which decor, with the patio furniture out of an architectural digest magazine. the pool was perfect temperature and always plenty of surrounding lounging areas. i asked the spa desk if we were allowed to be in the spa as hotel guests and she said no. another woman sitting next to her and on the phone somehow overheard our transaction and called me back to tell us that since the spa was closing in an hour or so we were welcome to enjoy the facilites! the huge jacuzzi was very relaxing. oddly they jacuzzi size was for about 15 people but the sauna and steam rooms would have only fit 3 people max. overall- spectacular hotel in many ways and worth every penny

Hotel is stylish and comfortable with many indoor and outdoor seating areas. We liked the private beach and enjoyed the restaurant for dinner and lunch Breakfast was delicious with many interesting options in the buffet The views are glorious from all the windows in the hotel Two problems- there should be wait staff circulating at the beach to get beverages for guests Second, There was a line for the machines. Gym was an afterthought in such a well designed hotel. Gave. 5/5 because despite these issues we would come back

We had an amazing experience! Great service with kind and accommodating staff. Beautiful hotel, wonderful pool and in an amazing location. The food was incredible , though we would love for wider selection of dishes. Highly recommend for relaxing or romantic vacation.