1st to 5th floor, 18 Binshui Road, Hexi District, Tianjin, ChinaView Hotel Details
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Garden Plaza Hotel Guest Reviews
4.8/5
Excellent
4153 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4153)
Positive reviews(4118)
Reviews with photos/video(889)
Delicious breakfast(591)
Classy environment(450)
Excellent afternoon tea(219)
Friendly front desk staff(166)
Well designed(144)
Close to metro(103)
Perfect for business trips(75)
Tasty restaurant(39)
Negative reviews(35)
chunkit
Superior Queen Room
Stayed in Dez. 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 8. Dez. 2023
Front Desk as well as the housekeeper are polite.
Will come to this hotel next time
Response from Property: 您的一句讚美,小雲及家人們如同收穫稀世珍寶一樣開心。願一路的美景與您相伴,璀璨的陽光照耀着您,祝您一切順利!
Guest User
Featured Room (Double Bed)
Stayed in Juli 2023
Couples
3 review
4.7/5
Amazing
Posted on 6. Juli 2023
Perfect experience. Wonderful service and good infrastructure. A worthy choice.
Response from Property: 尊敬的賓客,您好!十分抱歉沒能給您帶來滿意的入住體驗,對於您提出的問題小雲一定會努力改正,也希望您可以給小雲一個機會,小雲家前台24小時竭誠為您服務,您有任何問題可隨時致電前台,前台內線8000/8001,對於您提出的問題酒店亦非常重視,我們已將您提出的問題反饋給各相關部門跟進並加以整改,歡迎您隨時回來檢閲。期待您的再次光臨,因為有您這樣的有心人,小雲才會不斷改進和提升。祝您工作順利,天天開心。
Guest User
Deluxe Queen Room
Stayed in Apr. 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on 1. Mai 2023
Very nice hotel. The breakfast is excellent as well.
It's a bit outside the city but the rest is great.
Response from Property: 尊敬的賓客您好,首先非常感謝您給予小雲的評價,小雲真的非常開心哦,沒能得到您的5星小雲實屬遺憾,身為雲頤自在酒店的我們,力求為每位客人提供最為貼心細緻的服務,為每位客人帶來超值的入住體驗。如果您是運動愛好者,可以在酒店二層的健身房,所有的健身器材對佳客都是免費開放的哦,另外有任何需求,隨時可以諮詢小雲,小雲非常樂意為您服務哦,小雲還為您準備優質早餐和茶餐,不僅有取材自錫盟羔羊肉的內蒙燒麥、特色奶茶、羊雜湯、更有熱菜涼菜十餘種供您選擇,小雲的下午茶也是一大特色呦,酒足飯飽之餘,讓您悠然的享受美好的下午時光,很高興能為您出遊帶來美好的時光,您的讚賞給予小雲很大的鼓舞,也是小雲進步的動力,再次感謝您對酒店的肯定,期待再次光臨。
Iga Malgorzata
Superior Queen Room
Stayed in Febr. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 1. März 2024
Nice room for a business trip
Response from Property: 深情不及久伴、厚愛不需多言 感謝您對酒店的選擇及認可!舒適的房問,細節的打造,都是為您出行精心準備的驚喜!期待您再次入住,小雲全心等候您的歸來!
Daixiansheng
Superior 2-bed Room
Stayed in Nov. 2024
Business travelers
2 review
1.7/5
Posted on 11. Nov. 2024
The front desk service is very good. The room is too small and simple. The hygiene is not very good. The hotel is in a good location and the parking space is also very good. The transportation is very convenient. I originally planned to stay for three days, but I couldn't hold on and changed hotels.
Original TextTranslated by Google
Response from Property: First of all, we will make timely corrections to your feedback. Thank you for your feedback and continued support for the hotel. We hope you can give us a chance to correct it. Thank you for your recognition of the service. For your praise of the service, Xiaohua will continue to work hard and look forward to your next visit.
Guest User
Superior 2-bed Room
Stayed in Okt. 2024
Business travelers
1 review
2.5/5
Posted on 24. Okt. 2024
I have lived in this hotel for more than a year, and it is getting worse and worse. There is no coffee machine in the morning, and they use instant coffee instead. There are only three dishes, some fried sausages, all greasy, you can give up. There used to be afternoon tea and some snacks, but now there is no more.
Original TextTranslated by Google
Response from Property: First of all, we are very sorry for your feedback. We will pay attention to your feedback and thank you for your enthusiastic feedback. We hope to give you a satisfactory reply. I hope you can give Xiaoyun a chance and look forward to your visit again.
Anonymous User
Featured Room (Double Bed)
Stayed in Sept. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 30. Sept. 2024
Booked this place to watch a concert. First of all, I really like the design. I like the bay window in the room. It is no problem for two people to sit. There is also a curved bathroom design, which not only improves the design sense, but also increases the room area. It is a great idea. It is not far from the Olympic Sports Center, you can ride a bike or take the subway.
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear guests, we are very happy to hear your affirmation of our work. We have always paid attention to the feelings of guests during their stay, and actively improved our professional level and service standards. Your satisfaction is our greatest motivation. We will continue to work hard to maintain high-quality service quality to give you a better experience. Xiaoyun welcomes you to visit again
Guest User
Featured Room (Double Bed)
Stayed in Sept. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 29. Sept. 2024
I came to see the concert of Long Long, and I chose a hotel that was close when I booked. The location of the hotel is easy to find. It takes only 3 minutes to walk to the hotel after getting off the Tianjin Hotel subway station. After arriving at the hotel, the front desk lady upgraded the room type for free. When I first entered the hotel, I saw that the hotel was mainly designed with black and gray as the background color, which was very high-end. After entering the room, it was bright and clean, the whole house was smart, and it was equipped with free snacks and mineral water. The bedding was also very good and it was very comfortable to sleep. Next time I come, I will book this hotel again. It is worth choosing this hotel first when you are traveling around.
Original TextTranslated by Google
Response from Property: 【Free laundry service】Dear! Thank you for your affirmation and praise for us. These few words carry the naturalness and freshness of Xiaoyun and Xiaoyun's warm feelings for you. No matter where you are, Yunyi Zizai Hotel will always be your best harbor!
Guest User
Featured Room (Double Bed)
Stayed in Sept. 2024
Family
6 review
5.0/5
Outstanding
Posted on 29. Sept. 2024
I accompanied my children to the concert and chose a location close to the stadium. The room was clean and tidy, with complete facilities. There was a robot delivery for takeout, and the bathroom had an electric toilet. The overall feeling was good 👍The only thing was that the windows could not be opened wide, and it felt like it couldn't be thoroughly ventilated!
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Dear guests, we are very happy to hear your affirmation of our work. We have always paid attention to the feelings of guests during their stay, and actively improved our professional level and service standards. Your satisfaction is our greatest motivation. We will continue to work hard to maintain high-quality service quality to give you a better experience. Xiaoyun welcomes you to visit again
Linlinguoguo
Business Suite With Derucci Mattress
Stayed in Sept. 2024
Other
8 review
5.0/5
Outstanding
Posted on 4. Okt. 2024
The suite is used as a wedding room~
The hotel environment is very good, the service staff is also very enthusiastic and has a good attitude. They did not charge extra because it is a wedding room. We booked several rooms and everyone was very satisfied. I will recommend it to friends who come to Tianjin in the future. It is very good. Here are some pictures for your reference~
Original TextTranslated by Google
Response from Property: 【Free gym】Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Featured Room (Double Bed)
Stayed in Sept. 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 26. Sept. 2024
The service is very warm, attentive and considerate! It's touching! The breakfast is invincible. Authentic! Mutton dumplings, steamed on order, specially paired with brick tea, no different from what I had in Inner Mongolia! The mutton offal soup has no peculiar smell!
Original TextTranslated by Google
6/7
Response from Property: [Special Three Shaomai] Every encounter in life is a great fate. Thank you very much for your support. I hope Xiaoyun can spend a wonderful time with you in the future journey!
Guest User
Guestroom (Double Bed)
Stayed in Sept. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 8. Sept. 2024
I came here in the middle of the night because I was uncomfortable staying in another hotel. As soon as I entered the door, the front desk lady immediately brought me a glass of water, which made me happy instantly. I told the front desk lady that the pungent smell in the previous hotel room caused me to cough, sore throat and itchy nose. The lady immediately upgraded me to a quiet room for free, and said that if I was not satisfied, I could change the room. The room was clean, there was no strange smell, and the bedding was especially good, very comfortable, good review
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Thank you for choosing our hotel and leaving this review. Even if the seasons change, our dedication remains the same. At the same time, your encouragement is also the driving force for us to keep moving forward. We will continue to work hard and strive to reach a higher level. The hotel is located on Binshui Road, Hexi District, Tianjin. The environment is comfortable and the supporting facilities are complete. We are well aware that "the right time and place are not as good as the right people". The development of the hotel cannot be separated from your long-term attention and support. We sincerely look forward to your coming again! I wish you and your family good luck and all your wishes come true!
Qiaoyisiqiao
Featured Room (Double Bed)
Stayed in Aug. 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 2. Sept. 2024
Very satisfied, I think their design is really outstanding and thoughtful ❤️ and the room is really quiet, the bedding and mattress are very comfortable, and people who are used to the bed can sleep well. The breakfast in the morning is full of sincerity. I especially like Mongolian salty milk tea and mutton soup. After eating it, I am not hungry for the whole day. I will come again next time!
Original TextTranslated by Google
6/8
Response from Property: [Free parking] Dear guests, thank you for your loyal patronage and for giving us the highest evaluation. Your satisfaction is Xiaoyun's greatest pursuit and happiness. Xiaoyun will continue to work hard to do better and look forward to your next stay!
cosimo777
Featured Room (Double Bed)
Stayed in Aug. 2024
Couples
25 review
5.0/5
Outstanding
Posted on 3. Sept. 2024
The hotel is in a good location, convenient parking, warm service, clean and hygienic. The design of the room is also very thoughtful. I like the long table in front of the window, which can be used to place items or take a rest to enjoy the scenery. The warm porridge and snacks in the evening are also delicious. I am very satisfied with the hotel. I will stay in Yunyi Zizai Hotel next time.
Original TextTranslated by Google
Response from Property: [No deposit, no room inspection] Thank you for choosing our hotel and leaving this review. Even if the seasons change, our dedication remains the same. At the same time, your encouragement is also the driving force for us to keep moving forward. We will continue to work hard and strive to reach a higher level. The hotel is located on Binshui Road, Hexi District, Tianjin. The environment is comfortable and the supporting facilities are complete. We are well aware that "the right time and place are not as good as the right people". The development of the hotel cannot be separated from your long-term attention and support. We sincerely look forward to your coming again! I wish you and your family good luck and all your wishes come true!
Guest User
Featured Room (Double Bed)
Stayed in Aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 26. Sept. 2024
Facilities: The hotel has complete facilities, smart toilet
Environment: The curtains are electric, and there are bay windows where you can sit and enjoy the scenery. The children like it very much and it is very quiet
Service: The service attitude is very good. There is a fragrant smell when you enter the lobby. There are snacks and mineral water in the room. The breakfast is also good. I am very satisfied
Original TextTranslated by Google
Response from Property: 【Free laundry service】Dear! Thank you for your affirmation and praise for us. These few words carry the naturalness and freshness of Xiaoyun and Xiaoyun's warm feelings for you. No matter where you are, Yunyi Zizai Hotel will always be your best harbor!