Novotel Tianjin Drum Tower (Opening May 2021) Reviews
Novotel Tianjin Drum Tower (Opening May 2021)
Chengxiang East Rd, Naikai District, Nankai District, Tianjin, 300110, ChinaView Hotel Details
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Novotel Tianjin Drum Tower (Opening May 2021) Guest Reviews
4.8/5
Excellent
2282 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2282)
Positive reviews(2266)
Reviews with photos/video(435)
Awesome amenities(354)
Friendly front desk staff(215)
Delicious breakfast(120)
Convenient parking(118)
Close to scenic area(75)
Perfect for kids(67)
Excellent room layout(34)
Negative reviews(16)
Kwoon
Deluxe Family Suite
Stayed in thg 12, 2024
Family
3 review
5.0/5
Outstanding
Posted on 14 thg 12, 2024
We booked the deluxe family suite. It was a very comfy suite with 2 Queen beds in a separate room. We could watch TV at night without disturbing our child sleeping. We wanted to extend our stay in Novotel, front desk lady 朱桐欣 was very helpful and patience to guide me to join as a member so I could save more. 谢谢你!
Service is good. We will stay here again if we stop by Tianjin again.
Response from Property: Dear guest, hello! Thank you for your stay at Novotel Tianjin Gulou. We are glad to see that you have a good stay at Novotel. It is our pleasure to provide each guest with a comfortable stay environment and provide you with satisfactory service. We will continue to work hard to create a comfortable and welcoming environment for you and look forward to meeting you next time.
Sheng Tsang
Deluxe Family Suite
Stayed in thg 12, 2024
Family
2 review
5.0/5
Outstanding
Posted on 11 thg 12, 2024
The hotel staffs are very helpful and friendly. My family love this hotel very much. There malls within 5min walk
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Trinh Thi Thu Thao
Family Room
Stayed in thg 11, 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 9 thg 11, 2024
We had a great time in Novotel Tianjin. There is nothing to complain about this hotel. Resonable price, clean, new and modern furniture, supportive staff. The staffs couldn't speak English with us but they were very helpful and supportive, they help us to find restaurants and even took us directly to the destination.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Anonymous User
Double Room
Stayed in thg 10, 2024
Family
10 review
4.7/5
Amazing
Posted on 3 thg 11, 2024
Hotel location, room size and cleanliness is good. The only thing I wish to highlight is the air conditioning (which I was told it only blow hot air during winter, I stayed during late Oct), room became very hot to sleep at night. I didn't want to open the window as my room is facing a main road and the traffic noise can be disturbing at night. Suggest to reinstate proper air conditioning instead of trying to go green in the way wrong.
Response from Property: Dear guest, thank you for your review of the hotel! I am very sorry for not being able to provide you with a perfect stay experience. The relevant departments have been arranged to rectify and deal with your feedback problems. I hope we can bring you a satisfactory stay experience next time.
Estelle01
Guestroom (2 beds)
Stayed in thg 10, 2024
Family
8 review
5.0/5
Outstanding
Posted on 26 thg 10, 2024
👍
1. the hotel allowed me to early check-in.
2. Free upgrade room.
I booked standard single twin bed but they gave deluxe room.
3. The staff was very helpful.
I don’t have chinese phone number so the staff was help me to use WIFI using her phone number.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Anonymous User
Deluxe Family Suite
Stayed in thg 7, 2024
Family
6 review
5.0/5
Outstanding
Posted on 24 thg 7, 2024
The hotel was very nice and the staff were friendly. The room was spacious for 3 adults and 1 child. 10/10 ⭐️
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
SIOW HS
Superior Double Room
Stayed in thg 12, 2024
Family
3 review
4.5/5
Great
Posted on 21 thg 12, 2024
The staff at the front office is very polite and helpful. I have arrived earlier and they have gladly helped to arrange the room. I am very appreciative of their effort. The room is modern and very clean and I loved it a lot. The free TV program can be better and I have pay for the paid TV. The hotel is probably not near the train station but taxi is very convenient in Tian Jin.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Superior Room (2 beds)
Stayed in thg 10, 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 8 thg 11, 2024
Nice, clean room, near to major attractions. Good value breakfast too. Friendly, helpful staff. Will recommend to frens! Good.
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home,looking forward to your visit again! Wish you a happy life!
KPNg33
Superior Room (2 beds)
Stayed in thg 4, 2024
Family
8 review
5.0/5
Outstanding
Posted on 3 thg 7, 2024
Great hotel , highly recommend . Very clean & new hotel, will come again
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Guestroom (2 beds)
Stayed in thg 4, 2024
Family
1 review
4.0/5
Very Good
Posted on 10 thg 4, 2024
Thank you to the wonderful staff of Novotel Tianjin Drum Tower.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Joyful tourist
Deluxe Double Room
Stayed in thg 7, 2024
Couples
15 review
5.0/5
Outstanding
Posted on 26 thg 7, 2024
The hotel is superior. Cleanliness is always my priority, and this hotel hits all the ticks. Please keep up the good work!
Though not right smack near mrt, walking distance is very acceptable.
A macdonald and lawson convenience store just outside the hotel.
For massage lover, there is a massage place just right beside it, 70 mins for RMB 198, nice private room.
Few shopping malls surround the hotel with no lacking of food choice.
Will come back to this hotel again if I ever visit Tianjin.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Brandon Philip
Deluxe Family Suite
Stayed in thg 7, 2024
Family
1 review
4.2/5
Very Good
Posted on 20 thg 7, 2024
A nice, new hotel in the centre of tourist areas. A decent walk to the subway, but cabs are plentiful. My biggest issue with the room was the lack of children’s programs on the TV. At the time of my visit, CCTV14 was not part of their package.
Response from Property: Dear guest, thank you for your stay at Novotel Tianjin Gulou. We have read your review, but we cannot provide you with a perfect stay experience. We are deeply sorry for that.
Michele qiu
Superior Double Room
Stayed in thg 12, 2023
Family
3 review
5.0/5
Outstanding
Posted on 24 thg 12, 2023
位置好,干净,新! 推荐住这里。前台David服务态度佳👍🏻 Hotel is new and well kept, good standard and service. Location is just opposite drum town old town. Plenty of local food at door step. Recommended. 
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Winnie Chuo
Superior Double Room
Stayed in thg 12, 2023
Family
2 review
5.0/5
Outstanding
Posted on 9 thg 1, 2024
Highly recommend the Novotel Tianjin Drum Tower hotel. The hotel is new, room is spacious and clean; the breakfast served in variety choice from cold dishes to hot dishes. The hotel location close to Jing Dong shopping mall and food street; easy to access to the tourist spots too.
The staffs are friendly & helpful; especially Ms Zhu Tong Xin, would like to say big thanks to her help during our stay. Big Thumbs up!
Will definitely stay in Novotel Tianjin Drum Tower hotel if we visit Tianjin in future.
6/9
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Deluxe Family Suite
Stayed in thg 6, 2024
Family
1 review
5.0/5
Outstanding
Posted on 10 thg 6, 2024
Fantastic hotel with good location with nice restaurants nearby .
Very friendly staff , offer humidifier , free water and other services .
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!