Holiday Inn Express Tianjin Heping Reviews

Response from Property: Dear guest, welcome to our hotel! As a member of the IHG, the hotel has superior location selection, meticulous guest service system, high-end and simple decoration design, humanized facilities, and is committed to providing every guest with a pleasant experience both physically and mentally. Service first, feel at home "runs through the entire work process. Our staff observe carefully at all times, maintain a keen sense of touch to meet the needs of guests, and create unexpected and perfect experiences for you when you need them the most. We are always waiting for your next visit. Wishing you all the best!IHG Social Listening Team

Response from Property: Dear guest, thank you for your stay! As a mid-range selected service hotel brand under the IHG, we provide simple and intelligent travel experiences for business and leisure travelers around the world with value for money prices and quality. Located in the prime location of Nanjing Road in Tianjin, it is a covered building of Anshan Road Station on Metro Line 1. It is adjacent to famous tourist attractions in Tianjin, such as the former residence of the last emperor Puyi, Jingyuan, the Xikai Catholic Church, the porcelain house of the Chinese Ancient Porcelain Museum, the Five Avenues Scenic Area, and the famous university Nankai University. The location is superior and the transportation is convenient. Surrounded by numerous commercial districts, it meets all your needs.Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Response from Property: Dear guest! We are very sorry that we did not provide you with a perfect accommodation experience. We attach great importance to the issue of room hygiene and have provided feedback to the cleaning team to thoroughly clean the rooms and strengthen ventilation as soon as possible. Our guest room adopts hollow double-layer soundproof glass, specially thickened solid wood doors, and soundproof door seals to isolate noise. We apologize that the effect did not meet your ideal requirements. If you have any questions during your stay, please feel free to contact us at any time. If there are available rooms, we will also arrange a comfortable room for you according to your needs. We sincerely look forward to your visit again to witness our changes. Wishing you a pleasant journey!IHG Social Listening Team

Response from Property: Dear guest, thank you for staying at the Holiday Inn Express Tianjin Heping.Superior hotel location, safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, and enthusiastic service are the characteristics of our hotel. The hotel is located on Nanjing Road, a prime location in Tianjin, and is covered by the Anshan Road Station of Metro Line 1. It is adjacent to famous tourist attractions such as Puyi's former residence in Jingyuan, Xikai Catholic Church, and Ancient Culture Street in Tianjin. We attach great importance to your suggestions for breakfast and have already provided feedback to the catering team. We will continuously adjust the variety and taste of breakfast according to the needs of our guests. Please feel free to contact us if you have any questions during your stay. Looking forward to your check-in again. Wishing you a pleasant journey.IHG Social Listening Team

Response from Property: Dear Guest,We are sorry to hear that your room was not really clean, we will certainly review our cleanliness and do some extra cleaning. We sincerely hope that it did not spoil your experience at our hotel.We will also improve the English language skills of our staff. We value your comments and welcome the opportunity to serve you again. IHG Social Listening Team

Response from Property: Dear GuestThank you for your honest review. We sincerely apologise that your recent stay did not meet your expectations. We will share your feedback with our staff and make the necessary changes. We hope to make it up to you the next time you are in the area.Have a great day! IHG Social Listening Team

Response from Property: Dear guest,Thank you for staying in our hotel and taking your valuable time to share your stay with us.At Holiday Inn Express, our promise is to deliver simple, smart travel to every guest who walks through our door. If there is anything wrong during your stay please don't hesitate to contact our front desk, we will try our best to help. We look forward to seeing you again. IHG Social Listening Team

Response from Property: Dear guest, Thanks for choosing to stay with us. We appreciate your comments and are delighted to receive your praise regarding hotel's location ,breakfast and staff service.Rest assured that your feedback regarding bathroom will be further submitted to our Housekeeping Department and make more necessary changes. Hope this would not deter you from choosing to stay with us again. Sincerely, IHG Social Listening Team

Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. Holiday Inn Express has always been located in a convenient location, such as a subway station or historical buildings in the city.We appreciate your comments and will share them with our team so that we can continue to improve our services.We hope you will consider staying with us again should your travels bring you back to Tianjin. IHG Social Listening Team

Response from Property: Dear guest, thank you very much for your stay and positive review. We are glad to see that you enjoyed your stay here. The hotel is located at 26 Xizang Road, Heping District, Tianjin, in the central business area.Here,you can experience comfortable soft and hard pillows and a comfortable bathing and high-speed network service, which can fully meet your accommodation requirements. Rest assured that your feedback regarding breakfast will be further submitted to our management team and make more necessary changes.We look forward to your next trip! Sincerely, IHG Social Listening Team

Response from Property: Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. With brand new enthusiasm, we will meet every need of you. Thank you very much for your affirmation and encouragement. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Response from Property: Dear guests, to provide you with clean and tidy, peace of mind and comfortable environment has always been the purpose of the hotel service, from the peace of mind breakfast to a refreshing bath, from the soft and hard double pillows to the security door locks, every detail conveys our "wise journey, considerate" service concept. All this is to let you travel simply and reach your goal intelligently!We welcome your next arrival.Sincerely,IHG Social Listening Team

Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you so much for your review! We work hard to try and make our guests stay memorable and it makes us so happy to hear our staff was able to deliver. Can't wait to relay this review back to our staff as i know they will truly appreciate it! Come back soon. Kind regards, IHG Social Listening Team