Guest User
May 5, 2023
LONG BUT PLEASE READ UNTIL THE END! Absolutely disappointing!!!!! A Mike Holmes on Homes reno waiting to happen! Lets start with the good stuff. The staff was very accommodating and the water felt amazing. Now all the bad....We arrived at night, the resort is very dark and has different elevations which are not conducive to individuals who have mobility issues (more lighting to the cabins NEEDED stat!) my mother asked for a gulf cart LOL!! We arrive at the cabins and oh my, my...there's a bed as soon as you enter thru louver doors (yes your front door is louver and there is NO mesh screen, so hello creepy crawlers). The windows in our cabin had no glass only a mesh frame and louver shutter. The bathroom lort yall...I actually asked the staff when was the last time the toilet was cleaned "we freshened up was the response I received". Once again NOT ADA at all, no grab bars and the toilet is about 12 inches from the ground and did I mention it's like brown (I understand I'm Guyana and the water is red/brown but there's filters for that). The shower looks like something from a DIY gone wrong, the shower fixtures are 2 SHUT OFF VALVES to control the water temp. you know the things you find behind a wall or in the basement. The showers head looked like something was growing out of it (we took very short showers). Oh did I mention the junction box is in the shower, please don't splash too much because you will not leave the same way you came. The counter that's over the mini fridge has an weird slope so items will fall off. Now our room wait for it we share an AC unit yep these genius DIYers cut an opening in-between the 2 rooms so you share the AC. Well I'm in a cabin with my parents who are used to the heat since they retired and now living in GT and I'm hot as hell. My AC needs to be 63 they are ok with 70 maybe well that was and experience one day I woke up to my father with a towel on his head cause he was cold but I digress. The bedroom had a good size queen bed but why is the end table under a dressing table (less is more sometimes people take out the excess furniture) now omg guys take you Aleve cause your back, your neck, it's gonna hurt, the mattress is max 4 inches and you feel all the slats under you. Remember you louver window with no glass and louver doors come day 2 that net came in quite handy thanks for that! The towels now yall know hotel towels are the best, soft and just different, well not here! Even though the room was set up to accommodate 5 people you are only given 3 towels and are told you need to request more upon check in. We also requested beach towels well of the 4 that were sent one had a HUGE hole in it and should have been used a s a floor cloth. Now lets talk food once again the staff tried but people, people, people, why is my pizza so sweet and thick ( chef please look up pizza dough recipe even a deep dish isn't that tick)....they put carrots in the red sauce of my pepperoni pizza. My breakfast omel