Helmcken Falls Lodge Cabin Rooms and RV Park

We stayed here in an RV and the washrooms and showers were pretty poor considering the price we paid. One stall had no paper and the shower cubicle needed cleaning and was not very private. These things are so important and not difficult to get right. The field was nice. No drinking water available but we could hook up. The reception attendant was friendly. Location quiet and nice.

Having booked this lodge through Trailfinders (UK) we drove across the Canadian Rockies to stay here for one night. When we arrived after a long road trip we were told there was no food or drink available. This lodge is long way from shops so I asked why they didn't contact us by phone, text or email to tell us there was no food, the junior on the front desk didn't know why we weren't contacted. The reason why they had no food was because they couldn't get the staff. He went and talked to someone in the back office (presumably the manager who didn't come out to see us) and the junior said they will upgrade us to a better room. The room was horrible, it was dark and dirty; we checked out immediately. After looking at the reviews here on Tripadvisor suggest people avoid this place unless they have an RV to sleep and eat in. Fortunately the nearby(ish) town of Clearwater we found a beautiful Best Western hotel with lovely staff on reception, clean large hotel rooms and they offered breakfast (also nice little restaurant right next door). They also told me that the Helmcken Falls Lodge had changed hands about 2020 so bear that in mind when you read the reviews for that place.

Mr. Shami and all the staff were very friendly and provided great hospitality. There were great tips for excursions, the accommodation was clean and functionally furnished. The breakfast was very good and plentiful, and the dinner in the restaurant was also very good and tasty. We'd love to come back!

A very homely rural retreat. Great views from the cabins, excellent food, friendly staff. Felt very at home. The Location is a stones throw from many of the attractions of Wells Gray Provincial Park which is well worth a visit - a beautiful area.

I echo comments in previous review. We stayed for 2 nights en route to Jasper - had it not been that we’d already had a long drive and were in the middle of nowhere, we would not have remained. A stopover in Clearwater itself and a drive from there to the falls would be a better option. Our lodge was dingy, dated and musty, and overrun with mosquitoes. Dinner and breakfast were very poor, and NOT worth the money.

Overnight stop en route from whistler to Jasper - arrived fairly late so had no option but to stay as it's miles from anywhere - otherwise would have just turned around and found somewhere else - no wifi - alarm clock went off twice in middle of night - not hot water for shower next morning - nobody in reception when checking out - overall a dreadful experience in a dilapidated place that looks like an abandoned prison camp - terrible