Quality Inn Thermopolis Near Hot Springs

The hotel is located just outside Theremopolis just beyond the Windvriver canyon. Even though it is not in Thermopolis proper it is only a short drive to the city center. We thought the hotel was clean and updated.The staff was courteous and professional. In a town filled with " vintage " hotels we were happy with our choice and will consider staying there again when we return to Theremopolis

Staff was extremely friendly and told us the best places to go in town.

The clerk was very polite and friendly

So let me start by saying the guy who checked us in was good. His name was Charles. He was very nice. That being said... Don't go here the room (127) had water stains on the window base. The AC unit caulking on the wall was gone in parts so you could see outside on the ground through the cracks. Wholes in the texture of the wall above the bed. I ignored it and thought it's no big deal. I took my family to go swimming and came back to the room at 9pm. We showered and the water didnt drain from the tub proper so you are standing in 6 inches of water by the time your done. Water clogged by lord knows what that the water rests upon while you stand in the tub. Not a pleasant thought. We settled in to get some sleep and realized after getting my 4 yo and 6 yo to sleep in the one bed that our bed sunk in the center. Not a little bit either. Half the night I had to have a pillow behind my back to keep from sinking in to my wife whom I tried to let sleep in the center of the bed. At about 1:000am I had enough and switched to the other bed to sleep with my sons. Sleeping next to a 4 yo and 6 yo getting kicked is not fun. At about 3am I went to the lobby to tell them that I wasn't happy and wanted a refund. That I would just sit in the lobby cause I didn't want to wake my family. Except no one was there.. there management staff was sleeping in room 117. She had the door open as I walked down the hall and I called out to her to wake her. She was upset. I told her I was unhappy with the room and why. She said if I wanted a refund I'd have to wake my sons and leave. I told her I wasn't going to do that but that I would sit here in the lobby now at 4 am and write a review... she had called her manager preston and said i was cussing in the halls and slamming doors and yet had been recording to make the review on video. do not go here. NO REALLY!!! DONT GO TO QUALITY INN! Spend the extra $20 to go stay at a better place near the hot springs, with most likely better beds, and better staff. The only consolation is that I will at least be able to go down to the hot springs later and soak the sore back that bed caused.

Poor cleanliness The room was dirty had toothpaste and used contacts in the sink the mirror above the sink was splattered up, tv screen was smeared and the mirror next to the tv was smeared with some sort of film. Look was not vacuumed. Towels had stains on them.