The Sebel Quay West Suites Sydney

Good location, good service, I especially recommend it for family trips. There are 3 issues that I hope to improve. First, the attitude of Chaya, the front desk staff, was particularly unprofessional when checking out on October 15, 2024. He was prejudiced against guests and was particularly unfriendly. Second, the hotel did not have a spare mini humidifier. For children, the humidity in the room was too low after turning on the air conditioner, and it was particularly dry. Third, my charger was broken for a few days. I wanted to borrow it from the front desk, but it was not available every time. It may be related to the attitude of the service staff. I hope it will be improved.

The hotel has an excellent location and is very suitable for family travel.

The room cleaning staff was very excessive. A stain on the carpet was fined 150 Australian dollars. One day, they closed our refrigerator during cleaning, causing the seafood we bought to go bad. We didn't complain. This hotel has very poor service. I suggest you don't go there. The attitude is bad and they always want to cheat money.

Although it is an old apartment, it is still relatively clean.

The location is excellent, between the Four Seasons and Shangri-La. Very suitable for family travel, with large rooms, complete facilities and high cost performance. The breakfast is very average. Each person has one staple food and one coffee. You have to wait for more than half an hour to eat it. They also urge you to check out at 10 o'clock. Chaqiang recommends finding a breakfast shop in the alley downstairs.

The location of the room is good. The service facilities are average, especially the toiletries are not updated. The check-out time is a bit tight at 10 am.

Still very good