Aston Shores at Waikoloa

I don't think a 5 star review is high enough! We loved how clean the room and property were. It was so quiet and peaceful. The management was always so prompt to respond if we had any questions. Perfect distance to shops and grocery stores that didn't deplete your funds! The view was amazing! The pool was amazing. The workout room was wonderful. We would definitely stay here again if it was just 2 of us again.

We had a great stay! Would definitely go back.

Unit 331 Bo Tree Tower The Shores My wife and I stayed in The Shores in Waikoloa at Unit 331 is in the Bo Tree Tower Building. We arrived to a completely filthy unit. The unit was FILTHY, DISGUSTING! Upon arrival, there was a yellow-stained pillow, mud on the “clean” sheets, a wad of hair on the bed, hair in the shower, and stains in the toilet. Shameful. We spent four hours cleaning the room when we arrived. This is not how we wanted to spend the first day of our vacation after a 10 hour flight with layovers. Despite the quite expensive daily rate, every step is taken to prevent access to air conditioning. The thermostat is set at 74 degrees and CANNOT be adjusted. Standard HVAC design was not followed, letting the owner profit more by an inability of renters to run the air. The thermostat is supposed be near the return (where the warm air is ****** in). Instead, in unit 331, the thermostat is BELOW the vent. So, the thermostat has cold air blowing on it; the thermostat then records a false low temperature and turns off the air conditioning quite quickly, within minutes.This is not in alignment with proper HVAC design. While the thermostat is locked at 74 degrees, the temperature in the bedroom stays a very hot 85 degrees. It is impossible to get a good night’s sleep because of the heat and the cheap sheets. It should be illegal to advertise “air conditioning” if there is no access to the thermostat. There is a sign on the sliding glass door that says the air conditioning will not work if the door is open. This is a lie. In fact, opening the door while leaving the screen shut will trigger the air conditioning to work providing some relief to the 85 degree bedroom. While it still is quite hot, at least the air conditioning will turn on if the sliding door is open. Another solution is to take the blow dryer from the bathroom and blow it on the thermostat. This will temporarily turn on the air conditioning. (This is a temporary fix, but works when you wake up sweating at 2 AM and need some relief from the heat.) If the owner cannot provide renters with access to air conditioning, then they should not rent the unit. Renters are paying a high rental fee, without access to air conditioning or maid service. Stay in a tent on the beach, it’ll be cheaper, cleaner and cooler. More Negatives: The water pressure in the shower is horrible. It appears that the owner has chosen a water-saving shower head that does not adequately supply enough water for proper hygiene. Contrary to advertising, this unit is not “upgraded.” The kitchen, as depicted in the images, showcases new additions such as the island and kitchen cabinets. However, the rest of the unit is furnished with dated furniture from the 1990s, giving an overall dated feel to the bedroom, living room and dining room. The dining room table and living room tables are the antiquated wicker/bamboo style, they are sticky, dirty, old, and smelly. Additionally, there is a disturbance caused by wild parrots