Four Seasons Resort Hualalai at Historic Ka''Upulehu

Four Seasons Hualalai is a gorgeous Bali-inspired open air resort that evokes a more relaxing and tranquil vibe than the other offerings on the leeward side of the big island. Dining options are excellent. Rooms incredibly well appointed with outdoor showers and great views. Highly recommend.

We had the most amazing time at Four Seasons! It was truly wonderful, from the scenery, the beaches, the food, the service , just the overall property was fantastic! It was a dream!!! We had our photo session with Coral Photography, with Cynthia as our photographer, and that was so wonderful too! She was so professional and talented, our family photos turned out so good!!! We highly recommend Four Seasons Hualalai and Coral Photography for sure!!!!

My husband and I decided to come to the Four Season Hualalai to celebrate our anniversary. This was a surge for us, and nothing will ever make us regret our decision. the staff was so attentive, kind, and caring and provided the best service we've ever experienced. The atmosphere was so relaxing, beautiful, and serene. We will definitely be returning to the Four Season Hualalai again and look forward to staying at other Four Season hotels for future travels!

Four Seasons Hualalai is an idyllic place to enjoy perfect weather, beautiful scenery and excellent service. This was our third visit and it did not disappoint. The room categories can be a bit confusing online, so it's best to call and speak with a reservations agent. We were flexible on timing, and she worked with us to identify a room that met our preferences and a timeframe that worked. Service is top notch from the moment you arrive, and are seated comfortably in the lobby with some refreshments while they check you in, then whisked to your room via golf cart. Every staff person you encounter walking around the property greets you with an aloha. The rooms are very spacious and well-appointed, with a large lanai or patio. We did have a couple of technical issues with the hot water and one channel on the TV, but they were very responsive in working on them, and comped our dinner one evening as an apology. There are four different pools, each with their own vibe and lunch menu. One is an adult pool with swim-up bar, one is a quiet pool, one is for families/kids, and then there is King's Pond, where you can snorkel with fish and the resident manta ray, or enjoy the infinity pool. There are also lounges along the beach. The beach is fairly rocky, not the best for swimming (though there is one area protected by a breakwater), bring water shoes if you have them. There are little "surprise and delight" moments throughout the day where they bring treats (frozen grapes, popsicles, etc) or offer to clean your sunglasses, and there are sunscreen dispensers at each pool. There's a surf shack where you can get ice cream and shave ice. There's also a little general store on the property where you can get snacks, souvenirs, and some breakfast/lunch items, as well as gas. There's a spa, gym, and golf course. Of the four restaurants, one is currently closed for remodeling, but instead they have put a pop-up restaurant outside next to King's Pond, which is lovely. We did go to dinner next door at Kona Village Resort for a change, but I think the food is better at Four Seasons. Reservations are essential, so it's best to plan a few days ahead, and have something booked for the first few nights before you arrive.

We returned to Hawaii after 35 years for our wedding anniversary and my husband’s 60th birthday. The Four Seasons Hualalai was worth the wait!! Just an amazing resort!! So relaxing. Our room was fabulous! They surprised us with a room upgrade, champagne and a personalized mouse cake. We had the privilege of playing their golf course twice. Early morning coffee in the lobby was fabulous for those of us with jet lag. The breakfast buffet by the ocean was delicious and had so many offerings. Every dinner was better than the last. The staff was friendly and everyone went out of their way to make sure we were having a great time. I hope we can come back again. Thank you so much for a memorable stay.

Not only did we have construction views and noise during our entire stay, the wedding had more issues and mistakes than any bride and groom should ever have. We picked the Four Seasons for the luxury experience and had the exact opposite. The number of issues we had are too long to list. They did refund $698 for the entire $150K+ event and stay. Obviously lots of small stuff that we wouldn’t have cared about at all had it not been 5 months of errors and difficulty! · Construction wasn't disclosed until the day our deposit went through. We immediately let them know if there was noise, we would not be able to stay. We were assured numerous times our rooms would not be impacted. But construction noise and multiple large machines were driving by 6 of the 10 days. We stayed in two different rooms (pre wedding and then honeymoon suite) and both rooms were affected by the construction. Finally, they told us actually construction would be happening on our wedding day (Saturday) even though we were told in June construction would be Monday-Friday 8am-5pm and our rooms would not be impacted. One of the mornings started at 7:27am. · Took 22 days for them to contact photographer and videographer to lock down dates (we ended up contacting most our vendors for them to save our dates after another bride gave us the heads up that was normal). · Wrong appetizer · Wrong display cake flavor · Wrong chairs (refunded $680) · Wrong charger plates (refunded $18) · Custom designed fans for the rehearsal dinner not set out and forgotten about · We were overcharged $11k+ during the "making deposits" process. We spent hours going through their accounting and pointed out the error...and then we were told we were incorrect. It took more emails to have them finally acknowledge the mistake and correct it. · We were told we'd have the final bill 'contractually two days after.' We hadn't received it by Tuesday, so we asked for it. We received it at 5:01pm on Friday night (6 days post event) and the credit card charged almost immediately. · A band was playing 100 yards from our reception which we weren't told about. It was discussed we'd have our own music and would have happily not planned for that had we known there'd be competing music. · The bar was opened before the ceremony even though we asked for it not to on several occasions, including day of the wedding reminding them we didn’t want alcohol served before the ceremony. · We were told open bottles of wine could be taken after events since we were charged for any that were opened. Yet we were also charged for an UNopened bottle that we never used and left upopened in the room to be returned. · They lost my custom bridal hanger and told me it wasn’t exactly where I asked them to look. After professional photos were done, they found it in the exact location I said it would be. I get so many of these are so insignificant but it never allow