Guest User
December 5, 2024
The exterior was very nice, but the room was average.
There was no place to wash clothes, which was a problem when staying multiple nights.
There was no conditioner as an amenity, so it would have been helpful if there was.
The breakfast buffet was delicious, but there were no spoons, so when I asked for some I was told they couldn't be brought because they had been washed, which was disappointing.
I felt that a first-class hotel in Vietnam should provide a little more training in terms of service, etc.
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