Guest User
January 31, 2023
During the stay there, many inconveniences are occured but the belows are the worst. - Resort forgot to arrange pick up service at airport, but the worst thing is they don't apologize and they blamed us why we arrived early (though our flight landed as schedule) - The welcome fruits (banana, oranges) are way too ripped to eat. - There are privates parties whose noises are way too disturbing the guests are going on. - The staffs are not professional enough to handle over all services (I believe the majorities haven't received the training yet). - You can see the AC is never cleaned with the amount of dusts on it. - The facilities and infrastructure are nice BUT no maintaince. - the main swimming pool seems never cleaned due to the amount of Algae... I do wish the management of the hotels will have a look for long term businesses.