Primula Beach Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Batu Buruk
Primula Beach Hotel
Jalan Persinggahan, Batu Buruk, Terengganu, 20400, Malaysia
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Last booked 5 hrs ago












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Amenities
Outdoor swimming pool
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Cafe
All amenities
Property Description
Set in a prime location of Kuala Terengganu, Primula Beach Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including spa, garden, water sports (non-motorized), before retiring to your room for a well-deserved rest. For reliable service and professional staff, Primula Beach Hotel caters to your needs.
'Selamat Datang' to Primula Beach Hotel, Kuala Terengganu!
We would like to inform you that Bayu Restaurant will be temporarily closed for renovation starting from 5th October 2023. We are excited to enhance your dining experience with exciting changes and can't wait for you to see our new look and taste our updated menu!
. Closure Date: Starting 5th October 2023
. Reopening Date: Stay tuned for updates!
During the renovation, we've made special arrangements to ensure you can continue to enjoy our culinary delights. Our alternative dine-in venue will be the CASCADE HALL, conveniently located on Level 1, just below our main restaurant. Cascade Hall will be open daily from 6:30am to 11:30pm, offering a diverse menu to satisfy your cravings at any time of the day. We appreciate your support during this transition, and we're confident that these improvements will exceed your expectations. We can't wait to welcome you back to our newly renovated restaurant soon!
The Management.
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8.0/10
good hotel and strategic location in town kuala terengganu
All 191 reviews
Surroundings
Airport: Sultan Mahmud Airport
(9.3 km)
Landmarks: Paragon Cinemas - KTCC Mall
(370m)
Landmarks: Pacific Funland
(480m)
Landmarks: Batu Buruk beach
(490m)
Landmarks: Bulatan Batu Bersurat Kuala Terengganu
(510m)
Landmarks: Surau Haji Awang Khatib Ahmad ( Surau Ladang )
(520m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Deluxe Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

3
Queen Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

3
Deluxe Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

4
Primula Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

2
Premier Deluxe Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Check Availability

2
Standard Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

2
Premier Deluxe Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Check Availability

3
Deluxe Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Executive Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

5
Superior Twin Room
2 Single bed
25m² | Floor: 1-10
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

5
Premier Deluxe Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.0/10
Very Good
191 reviews

- Cleanliness7.8
- Amenities7.4
- Location8.9
- Service7.9
Average for similar properties in Batu Buruk

AI Summary
The staff offers excellent and friendly service, with a great location for beach access and city attractions. Guests enjoy cozy, spacious rooms with comfortable beds and high water pressure for relaxation.

Kexingtianya
July 25, 2025
Pros: The hotel is right by the sea, the location is good, and the mattress is quite comfortable
Cons: But the room decoration is too old, the lights in the closet can't be turned off, and the breakfast is average.
Original TextTranslation provided by Google

NOR AZIRAH BT. HASSIM (LKTN)
July 9, 2025
good hotel and strategic location in town kuala terengganu

aishanuar
July 8, 2025
Old hotel but still ok to stay

Guest User
July 7, 2025
Swift check in. Booked double, but given twin. On third floor. Room was spacious. But unfortunately, as the third floor is near the kitchen, and the cooking smell entered the room. I had to use towel to cover the space between the floor and door. I called the housekeeping twice to deodorise the room,which only worked temporarily. Request to switch room was denied, due to ‘full occupancy’. Ordered ‘fish&chips’ from the room service menu. Unfortunately the fish was not fresh as expected. Quite frustrating.
Its time to upgrade the size of syampoo & bodywash.
Otherwise, the breakfast has good choice of buffet. Nice view from the sunrise.

Sket
June 30, 2025
Very old tired hotel .. but clean enough & bed is comfortable, ok for a short stay.

Rashimah
June 21, 2025
Everything was ok

Fidi Sunny
June 19, 2025
Rundown Hotel with very bad service. Broken cupboard, broken fridge, broken bidet etc.. Restaurant service are so bad! Spoiled my mood 1st thing in the morning! Went there to have my complimentary breakfast. The staffs were unfriendly and never smile at all! Their attitude only change if any Datos or Datins enter. No eggs on 2nd day brekfast buffet. What kind of breakfast buffet if you dont serve eggs?! Room are not soundproof, can hear footsteps everywhere when trying to sleep. Shower so small, can barely fit me, my shoulder keep hitting the partition while trying to scrub my body.

Guest User
June 19, 2025
Good location. All ok.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Additional charge
Restaurant
Cafe
Taxi booking service
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Playground
Water slide
Wi-Fi in public areas

Outdoor swimming pool

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Taxi booking service
Shuttle service
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Additional charge
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Malay
Food & Drink
Cafe
Room service
Health & Wellness
Massage room
Hair and beauty salon
Gym
Activities
Water slide
Eco tours
Public Areas
Garden
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Facilities for Children
Playground
Business Services
Postal service
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children | MYR 120.00 (approx. PHP 1,635.90) per person per night |
Breakfast
TypeHalal
StyleBuffet
Age | Fee |
---|---|
Children 3 years old and under | Free |
Children 4–11 years old | MYR 35.00 (approx. PHP 477.14) per person |
Children 12–17 years old | MYR 59.00 (approx. PHP 804.32) per person |
Adult | Buffet:MYR 59.00 (approx. PHP 804.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Paying at the Hotel
Property Description
- Opened: 2023
- Number of Rooms: 234
Set in a prime location of Kuala Terengganu, Primula Beach Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including spa, garden, water sports (non-motorized), before retiring to your room for a well-deserved rest. For reliable service and professional staff, Primula Beach Hotel caters to your needs.
'Selamat Datang' to Primula Beach Hotel, Kuala Terengganu!
We would like to inform you that Bayu Restaurant will be temporarily closed for renovation starting from 5th October 2023. We are excited to enhance your dining experience with exciting changes and can't wait for you to see our new look and taste our updated menu!
. Closure Date: Starting 5th October 2023
. Reopening Date: Stay tuned for updates!
During the renovation, we've made special arrangements to ensure you can continue to enjoy our culinary delights. Our alternative dine-in venue will be the CASCADE HALL, conveniently located on Level 1, just below our main restaurant. Cascade Hall will be open daily from 6:30am to 11:30pm, offering a diverse menu to satisfy your cravings at any time of the day. We appreciate your support during this transition, and we're confident that these improvements will exceed your expectations. We can't wait to welcome you back to our newly renovated restaurant soon!
The Management.
Frequently Asked Questions
What is the cancellation policy for Primula Beach Hotel?
The cancellation policy for Primula Beach Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Primula Beach Hotel?
What are the check-in and check-out times at Primula Beach Hotel?
Standard check-in time at Primula Beach Hotel is 15:00-23:00 and check-out time is 12:00.What are the check-in and check-out times at Primula Beach Hotel?
What amenities and services are available at Primula Beach Hotel ?
Primula Beach Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Primula Beach Hotel ?
Does Primula Beach Hotel provide breakfast?
Yes, Breakfast is offered at Primula Beach Hotel. Breakfast option(s): Halal. Does Primula Beach Hotel provide breakfast?
Can I bring my pet inside the Primula Beach Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Primula Beach Hotel.Can I bring my pet inside the Primula Beach Hotel?
How far is the Primula Beach Hotel from the closest airport?
The closest airport is Sultan Mahmud Airport, and it is about 18 mins from hotel by car (9.3 km).How far is the Primula Beach Hotel from the closest airport?
Is airport shuttle service offered by Primula Beach Hotel ?
No, the Primula Beach Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Primula Beach Hotel ?
About This Property
Nearest Airport | Sultan Mahmud Airport |
---|---|
Distance to Airport | 9.32KM |
Average Price From | PHP6432 |
Hotel Star Rating | 4 |