Guest User
August 27, 2024
Stayed here with my 9yr old son for the night, as the reviews sounded great. Had breakfast included. Bitterly disappointed for the £140 it cost to stay here. Absolutely not the standard I would have expected for this price with these highly rated reviews. Positive points …. Nice staff especially Caroline on reception, lovely view from our room and a comfy bed. A short list of positives. Negatives ….. Very mouldy shower, not great as my son has asthma. A large wet area on the carpet right outside the bathroom door making it difficult to avoid walking on and so had damp socks/feet. Ended up having to put a towel down. Bathroom light not working above the sink. Awful rowdy crowd of men (20) outside our room with colourful language. We ended up choosing to go and eat dinner somewhere else to get away from the noise. Thankfully they had gone by the time we returned. As a coeliac disease person, gluten free breakfast was terrible, despite emailing ahead and being reassured this would be catered for. Both our breakfast orders were wrong, and as there were no GF alternatives to the sausage, hash brown, black pudding, I ended up having to re-order a different breakfast. This then took another 20mins, by which my son had finished his. The GF bread/toast was cold and like cardboard. Unfortunately not worth the money and will not be returning.