I learned about this place many years back from my ex-colleague where his wife is the project architect of the resort and i was quite fortunate to have the chance to come here for the long weekend with my friends. Now, i have to say the resort has got a whole package of what a great resort can be BUT, the management should really look into certain maintenance issues happening in the resort itself. The first impression wasn't that good whereby our key cards are not working when we first reach our room. We were informed by the housekeeper that there will be staff coming over to pass the new cards to us but there were none after an hour plus (i have to walk over to the reception to remind them about that since the phone in my room wasn’t working too). Next, we have a faulty bathtub that is not fixed despite having the maintenance guy coming over. Im unsure if these problems occur due to the number of visitors coming at this period of time but nevertheless, these problems are basic and have to be looked into without further delay. The good thing is, many activities are offered and one doesn’t need to worry bout getting bored. Most staffs are attentive and willing to help. The location is also good and hornbills can be sighted in the morning. I sincerely hope the management can take more a proactive approach to rectify the shortcomings and make this place one of the best resorts in the state of perak.
28 Reviews