Guest User
October 12, 2024
Great location, luxury building, but the manager Orly disliked something ( I really don’t know what!!!) and without explaining what the reason was, discriminated us all the time (for example told us that we couldn’t use the sauna in the evening after 16:00, while other guests not only used it anytime, but called the receptionists asking them to turn the sauna on late in the evening. Can’t believe the receptionists didn’t know the “rule”!!! She also lied to me saying that she saw camera records how we didn’t put put back the weights in the gym ( guess we were the only ones who did), when I asked to show me the record she changed her version and now it was a witness who saw). She was extremely rude turning her back on us in public after we greeted her etc. On balance, we payed a lot of money hoping to have good time in a place which looked good, but everything was spoiled.