Guest User
December 14, 2024
Overall a nice hotel with beautiful, large, clean territory, good food choice, professional & amazing evening shows. I can give the highest praise to the most hardworking and most diligent bartender Ashi at the pool bar, a very positive person. Things worth improving: - The main restaurant lady managers are kind, always respond positively to everything you ask and promise to do everything, but even when being reminded in WhatsApp, the things they promised were mostly forgotten to be done unfortunately. - The biggest disappointment: freezing cold aquapark for kids. It was useless. Even the sea was way warmer in mid October. For all the hotel guests just 1 heated pool which was everyday overcrowded and pre taken with towels. Other pools are freezing cold and freezing cold aquapark. So many pools and an amazing aquapark, but they were useless because of freezing cold water. Great disappointment. -Quu-SPA center is way overpriced. You have to bargain a lot to get a reasonable price. Took a massage. The masseuse was sick, sneezing all the time, and sniffing her nose - no relaxation, waste of money. On the beach there is a guy (with dyed gray hair) who offers Quu-spa services, very pushy and rude. - Would advise renovating the rooms and adding heating to all the pools and the aquapark. - Almost no animation team. Mostly for small children at the kids club.