Top 5-Star Hotels in Tegalsari

Pillows were very flat and causes neck strain Soap provided causes skin to be dry , doesn’t smell great, glides off skin during wash and the packaging of it was annoying as they are in the small little squeeze disposable bottle Location was okay . Can take shuttle bus provided to hotel to Tunjungan. But apart from those , the staff were really friendly and helpful .

Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!! Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.

This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..

Location very convenient, come down have shopping mall, can get everything that needs. Room is clean and comfortable. Thank you for their staffs, every day got different towel arts for us. Very cute and creative!

Very fine hotel friendly staff and clean room is cleaned every day and new beds good and towels and good breakfast buffet with all kinds of food from east to west and the hotel is located next to new mall that is also fun for people who like Shopping

Although Hotel 88 is in the budget hotel or 2 star rating, the facilities are equivalent to the 3 star. The room is not too narrow and comfortable. However, his breakfast varied in a 3 star class and is delicious. For ala carte the food is also delicious and the price is very affordable. The location of the hotel is also in the middle of Surabaya near Tunjungan Plaza. Recomended!

Perfection doesn’t exist, and Artotel Surabaya is no exception. I booked their Studio 25 room for a one night stopover with my family. I had somewhat high expectations, especially for a 3-star hotel. But I forgot what it was - a 3 star hotel. It is just average, though by no means disappointing. I just didn’t find anything that was worth a glowing opinion about. I have no complaints about its facilities, but what struck me was the fact that there was no lock in the bathroom door. I didn’t understand why (and I didn’t bother asking).. maybe because it doubled as a mirror sliding door? I thought it was a clever use of space, until I found the lack of security in the bathroom. Another thing was the cleanliness. When I first came into the room after checking in, the floor felt dirty under my feet. Like it was last cleaned a day previously. I don’t know what the housekeeping procedures are like in hotels, but if you know a guest is coming in, surely you should ensure it’s spotless? I decided to ignore it because I was staying only one night, but if I had been planning to stay longer I would’ve asked them to sweep and mop the floor again. Thankfully I left on a high note, because of its breakfast. I had the traditional food and I think it was some of the best Indonesian food options I’ve had, for a hotel of the same class. Would I stay here again? Maybe not, but I wouldn’t mind trying their lunch or dinner menu, with the hope that it’s at least as good as their breakfast.

Stayed for weekend with family. Came early at around 10am and requested for early check in. Assisted by Mr. Okha for checking us in, and offered an upgrade to Executive room with a really friendly price and granted us the early check in too. What a deal! He also sincerely helped us with delivering our luggage to the room. Credits to him. Room was spacious, clean and well equipped (except for the non-cold mini fridge, like many other hotels). Room service waitress during dinner time was friendly too. Breakfast was typical, salad station could be improved. Hassle free check out. Thanks Santika!

The location is near the mall & food stall. Location is a little bit difficult to find ( me lost at the first time arrive). Request for iron board but need to waiting others room use ( take turn) Overall ok

It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all ”soap-shampoo-conditioner” at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!