Sheraton Surabaya Hotel & Towers
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1 night
1 room, 2 adults, 0 children
All properties in Tegalsari
Sheraton Surabaya Hotel & Towers
Renovated in 2025
No.4 of Premium Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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Last booked 10 hrs ago
Highlights
Newly renovated
Varied breakfast
Sparkling clean
Lots to do
Ideal locationAmenities
Outdoor swimming pool
Spa
Massage room
Executive lounge
Gym
Private parking
EV charging station
Priority airport pick-up
All amenities
Property Description
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
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9.4/10
Good location, clean n comfortable
All 112 reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Pasar Turi Train Station
(2.3 km)
Train: Surabaya Gubeng Train Station
(4.2 km)
Landmarks: Fun World
(120m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Premium King Room with City View
1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Royal Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two Bedroom Apartment
1 King bed and 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Ambassador Suite
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Club King Room
1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Junior Suite
1 King bed
42m² | Floor: 25
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Two Double Room (Newly Renovated)
2 Double bed
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
One Bedroom Apartment
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Twin Room with City View
2 Double bed
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Three Bedroom Apartment
2 Single bed and 2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Suite
1 King bed
80m² | Floor: 25-26
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Twin Room
2 Single bed
Has window
Air conditioning
Bathtub
Minibar
Doorbell and phone alerts
Check Availability
4
Deluxe King Room (Newly Renovated)
1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Premium Room City View
1 King bed or 2 Double bed
Has window
Air conditioning
Bathtub
TV
Daily housekeeping
Check Availability
Deluxe Room
1 King bed or 2 Double bed
36m² | Floor: 14-18
Has window
Air conditioning
Bathtub
Daily housekeeping
Toothpaste
Check Availability
Deluxe Suite
1 King bed
64m² | Floor: 20-24
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
112 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.3
- Location9.5
- Service9.4
Average for similar properties in Tegalsari
AI Summary
Sheraton Surabaya impresses with a diverse, satisfying breakfast and excellent facilities. Guests appreciate the cleanliness and convenient location. The friendly and efficient service adds to the positive experience.
Anonymous User
July 12, 2025
Good location, clean n comfortable
Guest User
June 21, 2025
It is much cleaner after the renovation, and the transportation is convenient. I will continue to live here next time.
Original TextTranslation provided by Google
Yee Loong
June 1, 2025
Good experience overall. Room is spacious with all the amenities for a trip. The only issue was that the toilet had a lingering foul smell. The stench was quite bad on the first day, but the staff we contacted at night managed to apply some disinfecting spray which got rid/masked the smell. The smell came back the next day though but the smell wasn’t as strong as the first night, it was bearable.
Yee
June 1, 2025
Very cozy hotel with very good location and shopping mall near by
Ng
May 22, 2025
24 hours fitness center is a big plus. Room are good and sanitised. Is just many mirrors.
Anonymous User
May 21, 2025
Very suitable for business trips
Original TextTranslation provided by Google
Guest User
May 18, 2025
The breakfast was very good!
Original TextTranslation provided by Google
Guest User
March 19, 2025
Hotel is grand and room is big and spacious.
Staff are really friendly and helpful. Will definitely go back again
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Executive lounge
Gym
Additional charge
Private parking
Additional charge
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Restaurant
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Children's pool
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, IDR 50,000 (approx. PHP 176.56) Per stay. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Indonesian
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Room service
Health & Wellness
Spa
Additional charge
Tennis court
Beauty and makeup
Gym
Additional charge
Massage room
Yoga session
Foot bath
Public Areas
BBQ
Additional charge
Shopping mall
Executive lounge
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Kids' board games/puzzles
Books and videos for kids
Children's meals available
Children's toys
Kids' club
Children's pool
Business Services
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Wedding service
Coworking spaces
Conference room
Additional charge
Accessibility
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Extra crib: Free |
Children 6 years old and over | IDR 786,500 (approx. PHP 2,777.17) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 340,000 (approx. PHP 1,200.56) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1995
- Renovated: 2025
- Number of Rooms: 348
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
Frequently Asked Questions
What is the cancellation policy for Sheraton Surabaya Hotel & Towers?
The cancellation policy for Sheraton Surabaya Hotel & Towers varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Surabaya Hotel & Towers?
What are the check-in and check-out times at Sheraton Surabaya Hotel & Towers?
Standard check-in time at Sheraton Surabaya Hotel & Towers is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Sheraton Surabaya Hotel & Towers?
What amenities and services are available at Sheraton Surabaya Hotel & Towers ?
Sheraton Surabaya Hotel & Towers offer top amenities and services include Shuttle service.What amenities and services are available at Sheraton Surabaya Hotel & Towers ?
Can I bring my pet inside the Sheraton Surabaya Hotel & Towers?
As much as we love pets, unfortunately, we are unable to accommodate them in Sheraton Surabaya Hotel & Towers.Can I bring my pet inside the Sheraton Surabaya Hotel & Towers?
How far is the Sheraton Surabaya Hotel & Towers from the closest airport?
The closest airport is Juanda International Airport, and it is about 41 mins from hotel by car (19.8 km).How far is the Sheraton Surabaya Hotel & Towers from the closest airport?
Is airport shuttle service offered by Sheraton Surabaya Hotel & Towers ?
Yes, at Sheraton Surabaya Hotel & Towers, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Sheraton Surabaya Hotel & Towers ?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 25.47KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 2.3KM |
| Average Price From | PHP11807 |
| Hotel Star Rating | 5 |