Sheraton Surabaya Hotel & Towers
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari
Sheraton Surabaya Hotel & Towers
No.3 of Premium Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.Show More
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Highlights
Varied breakfast
Airport drop-off available
Ideal location
Parking available
Lots to doAmenities
Outdoor swimming pool
Spa
Massage room
Executive lounge
Gym
Private parking
Priority airport pick-up
Car rentals
All Amenities
Property Description
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
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4.6/5
GreatNew room renovated
Spacious and clean
The duty manager responds quickly to customer complaints 👍🏻
All 124 Reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Gubeng Train Station
(280m)
Train: Surabaya Pasar Turi Train Station
(2.4 km)
Landmarks: Fun World
(120m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Premium King Room with City View
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
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6
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
6
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two Bedroom Apartment
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ambassador Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Toothbrushes
Private toilet
Shampoo
Check Availability
5
Junior Suite
1 King bed
42m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
4
Club King Room
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
3
Deluxe Two Double Room (Newly Renovated)
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Twin Room with City View
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Three Bedroom Apartment
2 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite
1 King bed
80m² | Floor: 25-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Check Availability
4
Club Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
Toothbrushes
Private toilet
Check Availability
3
Deluxe King Room (Newly Renovated)
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
4
Premium Room City View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Toothbrushes
Check Availability
Deluxe Suite
1 King bed
64m² | Floor: 20-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
Deluxe Room
1 King bed or 2 Double bed
36m² | Floor: 14-18
Has window
Free Wi-Fi
Air conditioning
Bathtub
Toothbrushes
Private toilet
Check Availability
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Guest Reviews
4.6/5
Great
124 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.6
Average for similar properties in Tegalsari
AI Summary
Sheraton Surabaya impresses with a diverse, satisfying breakfast and excellent facilities. Guests appreciate the cleanliness and convenient location. The friendly and efficient service adds to the positive experience.
Guest User
March 10, 2025
客房感覺可以
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Anonymous User
February 24, 2025
Everything wonderful and I had a great stay. Would be even better if there’s a dehumidifier in room.
Guest User
February 20, 2025
New room renovated
Spacious and clean
The duty manager responds quickly to customer complaints 👍🏻
Original TextTranslation provided by Google
Guest User
February 19, 2025
Great location for foodies. Hotel is linked to very huge shopping mall with plethora of restaurants and cafes serving myriad of good food at very reasonable prices. Also lots of shops selling wide variety of items
Aulia Nisauz
February 12, 2025
hospitality is really good, the room alsonnice, i love the food there
Guest User
February 6, 2025
Facilities: Good
Sanitation: Good
Environment: Good
Original TextTranslation provided by Google
Gin Gin Ginawan
February 1, 2025
- hotel in the city center
- close to the mall
- friendly staff
- nice view
- spacious lobby
- clean rooms
Original TextTranslation provided by Google
Guest User
January 6, 2025
Usually 5 star hotels are famous for their friendly staff, the first and second day were okay, but the last day I met a very arrogant restaurant staff. I'm still annoyed now.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Executive lounge
Gym
Additional charge
Private parking
Additional charge
Priority airport pick-up
Additional charge
Car rentals
Bar
Tennis court
Restaurant
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Children's pool
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, IDR 50,000 (approx. PHP 175.02) Per stay. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Cafe
Bar
Room service
Snack bar
Health & Wellness
Tennis court
Gym
Additional charge
Massage room
Foot bath
Spa
Additional charge
Beauty and makeup
Yoga session
Public Areas
Shopping mall
BBQ
Additional charge
ATM
Elevator
Smoking area
Executive lounge
Water purifier
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Kids' club
Children's meals available
Children's toys
Kids' board games/puzzles
Books and videos for kids
Children's pool
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Coworking spaces
Accessibility
Accessible rooms available
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 312,180 (approx. PHP 1,092.76) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1995
- Renovated: 2020
- Number of Rooms: 348
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.