Cbh the Lensbury

I stayed one night was given a very basic small room with signs of wear and tear, and no view to speak of, not worth the £107! What is much worse was that in the morning i discovered that someone had wiped their behind with a bottom corner of the duvet and tucked the edges of the duvet under the mattress so it was not visible. I was too shocked and did not think l could prove the soiling did not come from me as i had already spent the night there so i just run it under the tap to wash most of it off before leaving and making a complaint at reception. I should have called management and asked for a refund. This is totally unacceptable and Lensbury should do the right thing and refund me.

Hotel is in a great location. Great facilities on site. The room we stayed in was a little small and dated but clean and in good working order. TV was only about 20” so on the small side. Breakfast was pretty good, let down by the dried out hash browns and fried eggs, otherwise it would have been much better.