Aparthotel Adagio London Brentford

Service was friendly and would have got higher score of it weren’t for reception calling my room at 2330 repeatedly about someone else’s deliveroo order! Gym was ok, but had machines broken. Everything else quite good, but location can not be higher than average being right next to and overlooking the M4. Cleanliness also average due to presence of silverfish like bugs in the bathroom

Very nice locations nice environment inside the room , near our business workings area

Nice and cozy

Average

In general, the hotel is a very comfortable place. The staffs are so nice and very helpful. The restaurant for the breakfast are also really good. And it is located in a very convenient location, you can very easy to take bus to Richmond or ealing board way to go to central london or the airport. My mum visit me in London. I booked a 2 bed’s room, but basically the room is only for her to stay. She lived there for 10 nights. The hotel guaranteed that they will do housekeeping every 7 days. For the last night I choose to stay with her. However, I accidentally found the bed is full of hairs. Some hairs are short, and some are long. Which should not belongs to my mum. It means the housekeepers have not change the bed sheet and those hairs are not belongs to my mum, because she stay in only 1 bed. But that bed with hairs is the other one. Clean and tidy for a bed is the basic requirement for an accommodation. That’s really disgusting and unacceptable for an apartment hotel. All in all, I would recommend other travelers to stay but the hotel should train staff to do the room cleaning well.

The staff went above and beyond to ensure our comfort throughout our stay. From accommodating our requests with grace to providing invaluable local recommendations, their attention to detail was truly commendable.