Tebrau Hotels with Airport pickup service

We were somewhat disappointed to hear when we arrived (after getting stuck in traffic for hours from Singapore) that the hot spring spa only operated from 4pm to 10pm (maintenance issues? Previous operating time of 8am to 9pm made more sense). We arrived at 9:45pm and were informed the latest free checkout was 12pm, so there was no chance of using the spa at all. Also, although our booking stated that there was breakfast for 2 guests and 3yo ate free, the hotel tried to charge us for an additional adult saying that the 2 free pax were for 1 adult and 1 child. Lastly, the tiles near the breakfast and pool area were so slippery, my 3yo slipped and got hurt in the fall. Room was nice and clean, but all the other things weren’t great!

The room was clean. The only downside is there are ants in any room that I’ve stayed in Miico. Even when I pulled the table away from the wall, the ants still managed to climbed up on top. I’d had to put my foods inside the toilet and placed it on the towel rack so they couldn’t reach it.

Room is fine, clean. Just the space beside the bed for the last room is small. Might kick the side of the bed if unnoticeable. Unable to walk normally on the side so ended just climb and crawl to sleep. Not suitable for elderly. Toilet might be slippery after bathe, lucky they provided the plastic kind of slipper to wear. Bottle water they will refill daily. They will make up room too. Ours room didn't have the do not disturb sign yet they still enter to pack up room which we do not want to. Was quite shocking. Nearby have 1 eatery but the land opposite looks more promising just that crossing the road would be dangerous as there are fast cars and no traffic lights. Better to drive opposite of possible. Short stay 2 day still okay but 3 day above would be bored. Given only one room card, extra myr50 deposit for each card. Card room kept resetting. Had to go counter every day to have it fixed.

Terrific room for the price. No complains. Conveniently situated in mount austin. Plenty of food options around. Comfortable room. Will definitely return. Good tv with disney n netfliz.

+ve: Good location, there are many shops nearby eg.supermarket, massage palour, ktv, and many eateries. Rooms are good sized. Free parking and easy to park, there are sufficient lots. -ve: Wifi is not good. Mostly get disconnected. Toilet floods after showering.

Room cleanliness still ok acceptable. Location convenient to paradigm mall shopping. Bed mattress comfortable. Water and coffee mix prepare well. Only unhappy things is feeling hot in the room, air cond not enough cold.