Eric Tan YW
July 3, 2024
Hotel location and service staff are great. Complimentary drinks/breakfast provided. Room is below expectation. Room has an odor and the staff handed us a spray to mask it which did not help. Maybe it’s the bedsheets. Room door latch is missing. Toilet bidet spray is also missing. We like the strong water pressure though. Very basic amenities provided (1 bath towel, shower/shampoo, toothbrush/toothpaste only). We requested for an extra set of towel and toiletries and were ask to pay RM10. Not sure if this is the norm but we would usually tip the staff anyway.