Como Castello Del Nero

Nice place

We stayed at Como Castelo Del Nero in June for our babymoon, and it truly exceeded every expectation. From the moment we arrived, we felt completely looked after. The doorman greeted us with a warm smile and took care of our luggage, while the lovely reception team made check-in feel effortless and welcoming. Right after check-in, Giulia gave us a warm tour of the property and walked us to our room—which was absolutely stunning. Spacious, elegant, and with views that immediately made us feel relaxed and spoiled. Later in the day, we met Fabio, the hotel manager—gracious, attentive, and clearly passionate about creating a memorable guest experience. The hotel is set in the most peaceful and breathtaking surroundings—rolling hills, vineyards, and a calm that’s hard to put into words. We spent hours on the terrace, soaking in the view over delicious lunches and romantic dinners. Every dish was wonderful, but a special thank you goes to Chef Giovanni—I’m still thinking about those ricotta pancakes at breakfast! The pool was perfect for a gentle dip and some quiet sun time, and the housekeeping staff were incredible—our room was always spotless, fresh, and beautifully maintained. This trip gave us exactly what we needed: time to unwind, reconnect, and enjoy some stillness before becoming parents. We left feeling rested, happy, and full of gratitude. We couldn’t recommend Como Castelo Del Nero more—it’s not just a beautiful hotel, it’s an experience.

Beautiful hotel set in picture-postcard stunning Tuscan hills. Wonderful team at the COMO, great food and wine, fabulous spa, we stayed for 5 days and look forward to returning. The table supper in their olive grove was a fun and delightful surprise during our stay. Thanks to the team for looking after us!

Do Not Be Fooled by the Views - This Hotel Was a Huge Disappointment Jun 2025 My family and I stayed here for two nights and I must say, this is one of the most overrated hotel stays of our life. Sure, the view's nice. And that is where the pros end. Staff check-in took over an hour with attitudes from staff even though we were polite. We had two rooms-one Como Suite and one Estate Room-and both were outdated and underwhelming. Bare walls, horrible. The Estate Room had a terrible moldy smell-so much so that we all left with coughs and sinusitis. When we complained, the staff just said "okay" and that was the end of it. We also requested twin real beds in the Estate Suite-we received a queen and an awful, old, rollaway bed that was so uncomfortable my other son had to sleep on the couch-and he spent the whole trip in a bad mood due to lack of sleep. Ridiculously unacceptable for this price. Staff operates a Michelin star restaurant? A simple three course meal took three hours. There were no a la carte options. Which was an issue since one of are family members is pescatarian. The "non-fancy" restaurant was equally disappointing. The food was fine but it was a battle of hand waving to get the servers’ attention after waiting 15+ minutes. The pool was beautiful, but there was one overworked (and admittedly lovely) server forced to help 20 people, so again, service was tough. The pillows on the couch in the Estate Room smelled funny. We told staff and they did nothing. WE STAYED IN ROOM 403 AND 404. DO NOT STAY IN 403.

Service could truly be improved. The amenities are okay but the views were very pretty.