Guest User
March 7, 2025
went twice before and was good, we were skeptical about coming again because of all the reviews but it certainly wasn’t as bad as people made out, only issues were that we were looking forward to the rituals bathroom products that came with esencia and never got, they also advertised robes and slippers which we never got, they advertised a coffee machine with daily pod refills which we never got, we were also promised a bottle of water a day and didn’t even get them when we would call down to reception to let them know we haven’t had any brought the entire time we were there, food was okay can’t complain as it’s obviously an all inclusive, pool was nice, always enough space at sunbeds etc, just let down because of them not giving anything that was promised at all. Still had a good time, nice weather, most the staff was lovely and entertainment was good, drinks at the bar were pretty nice too.