Guest User
February 21, 2022
I recommended my guest to stay at this hotel, but upon check-out, his suitcases and bags were searched and they allegedly took away his flashlight, robe, and towel. When they didn’t find it, they said that the staff in the room forgot to place these things in the room, so they weren’t there when we checked out. This is a very unpleasant humiliation of a guest. We will not come back here again and will not recommend it to anyone. Another guest of mine was accused of breaking a hanger, although the hanger was already broken upon check-in. Then the staff explained that the nail of the hanger had come off and they would fix it themselves. There were no apologies from the staff.
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