Guest User
January 18, 2024
My experience was pleasant throughout my stay. The location of the hotel is great, right on Town Hall Square. The room was relatively clean with new amenities, although there wasn't a king size bed and we had to put two beds together. Breakfast is worth mentioning, with pancake, which I really liked, and very good yoghurt. It would have been a near perfect experience, but something incredible happened when I checked out. I missed a handbag in the room because of the large amount of luggage. I returned to the hotel two hours later to enquire and was told that "nothing other than RUBBISH was left in the room", which I was shocked to hear, as the bag contained at least one whole cigarette (which my friend had commissioned me to buy from a Chinese duty free shop), a whole box of Chinese tea, a bag of expensive Chinese hot pot base, some chocolates and other items! . I didn't call the police for time reasons, but I chose to publicise this fact here, which I think is a shame for any hotel.