Loews Arlington Hotel

Had a great time the location and the amenities are great.

check in was quick, friendly and easy. Hotel is beautiful! location to Rangers ball park is literally right across the street

The Hotel is perfect for Ranger games. It gets very crowded on game days but it is a 2 minute walk to the stadium. There are 2 pools with a great bar and a slide. The gym is clean and big. Enjoyed our 2 night stay.

Waited 2 hrs for my room as they let others up to theirs. It was probably a mistake so own up to it but nope the manager quotes the 4pm room guarantee and when i ask about others who came after me blatantly lies and says they probably had a different room type. Nope. Most are here for a conference as they are wearing badges plus a peer of mine got in no problem. A real apology would have come a long way. Don’t come here. Bad management.

This is only the second Loews location I've visited but they are fast becoming my favourite hotel chain. This place is honestly top-notch in every single respect and I cannot fault it at all. The place looks absolutely brand new throughout - indeed, it nearly is, but even so I was honestly surprised when they said it had been open well over a year already - it truly looks like it was built yesterday from the spotless finish of every inch of the building - which is even more impressive given the huge scale of the hotel and convention space. Myself and several of my colleagues were upgraded upon arrival to truly stunning rooms and suites, without requesting it and with for no real reason other than the generosity of the front desk team - something that rarely ever happens any more at other hotels even where I have top tier status. I ended up in a grand corner suite on the 16th floor which was, without exaggeration, one of the best hotel rooms I have ever stayed in. In fact, it was so good that I didn't want to leave, so ended up ordering room service - something I avoid in most other hotels due to the terribly inconsistent service. Here however it was an absolute delight - I was told exactly when it would arrive, in a very reasonable timeframe (for which the team member was still apologetic) and it came right on cue, delivered by a wonderfully friendly member of staff who took the time to have a genuinely nice conversation with me. The next day I went to the gym, which myself and my colleagues all agreed was by far the best we have ever seen in a hotel, or indeed anywhere else. Like the rest of the hotel it is immaculately clean and well-presented, with the best selection of equipment I have ever experienced. Small towels were placed neatly on every station, fresh water was available, the temperature was perfect and the view over the pool deck was stunning. Sadly I didn't get to use the pool but I was jealous of those who did - it is truly spectacular, complete with multiple areas and even a water slide. The place was clearly built with no expense spared which is obviously fantastic, but in many ways that's the easy part - what really sets it apart is the professionalism and attitude of every member of staff. I didn't have a single encounter during my stay that didn't make me feel truly welcome and cared for, and I can't give them enough praise. In an era of increasingly bland hotels with ever declining standards, this place (and indeed the other Loews I visited previously) absolutely bucks the trend and is on a completely different level. I can't wait to visit again.

⸻ I stayed at the Loews Hotel from March 31st for a four-night business meeting with my North American company, and overall, it was a pleasant experience. I was initially assigned a room on the 15th floor with a street view of the old stadium. The room was spacious with a comfortable bed, and the bathroom was large with a generously sized shower. On Friday, April 4th, no guests were assigned rooms on the 15th floor or higher due to work being done in those areas. As a result, I had to switch rooms on the Wednesday to a lower floor room 1204 because I was extending one night. I requested a better view as a courtesy for the inconvenience of changing rooms. However, after settling into the new room, I noticed the shower water never got hot—it remained lukewarm at best. I didn’t contact reception to avoid the hassle of another move, so I opted to take cool showers, which wasn’t ideal. The hotel itself is chic and modern, with beautiful amenities. The pool area, spread across two levels, is stunning. We were over 800 employees attending the same conference, and both the breakfast and lunch buffets offered high-quality food. One evening, we enjoyed a themed Texas State Fair dinner outside, which featured delicious options. The hotel staff was lovely and knowledgeable. I especially appreciated the text communication option—every time I needed something, I received a response within ten minutes. That said, I can understand some of the negative reviews from non-conference guests. The lobby bar was loud in the evenings, and some rooms had groups socializing and drinking. On our last night, we gathered in a friend’s room and had security come up twice due to noise complaints. We eventually left out of respect for the other guests. If you’re visiting during a large conference, I would recommend requesting a room away from the group floors. Perhaps the hotel could consider designating certain floors exclusively for non-conference guests to minimize disruptions. Overall, this is a very nice hotel in a great location near the football and baseball stadiums. I’m giving it four stars due to the inconvenience of switching rooms and the issue with the shower temperature.