Mas des Comtes de Provence

I booked a «suite for 4 adults» in this hotel with 100% prepayment through ***********. Upon arrival, we were placed in two hotel rooms with the story that this option was better than the one we booked. The first version given to us was that our room had been double-booked and this was a problem with ***********. The second version (after 2 days) was that this was the exact room we had booked. On the day of arrival, I had pre-booked dinner. We were 30 minutes late. Although the kitchen was still open for another 1.5 hours and guests were dining on the terrace, we were told that the only thing they could offer us was carpaccio, as the kitchen was overloaded with orders. The cost of the carpaccio (a starter, not a main course) was 28.8 euros per portion, including VAT! According to the website, this is a former hunting lodge of King René. Only the walls of the hunting lodge remain; everything else is a cheap imitation. The doors to the rooms did not close, the bathroom doors did not close, the faucets in the bathroom were broken, the sink was cracked, the mosquito nets were torn, and the bed in one room was completely sagging. Breakfast is paid separately at a price of 30 euros per person, including VAT. The breakfasts for this price are very poor: 3 types of sausage, 3 types of cheese, cherry tomatoes, and fruits. They can fry an egg upon request. There is no coffee machine. Our group used this chateau as a "bed and breakfast," like most guests. For 3 nights, we paid 1605.72 euros for three people. This hotel is not worth the money! And most importantly, 1,3 km from this hotel is a large industrial enterprise, Fibre Excellence PROVENCE, which produces pulp and paper. There are many other industrial enterprises in this area, and in the evening there was a strong chemical smell. I would not recommend this hotel to anyone.